Job Description

Date Posted: 02/24/2023
Req ID: 29882
Faculty/Division: School of Management
Department: Rotman Commerce
Campus: St. George (Downtown Toronto)
Position Number: 00044683

Description:

About us:

The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada\xe2\x80\x99s commercial and financial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. We make a fundamental promise \xe2\x80\x93 Here\xe2\x80\x99s where it changes \xe2\x80\x93 to our students, our partners and the broader community. Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.

Your opportunity:

The Rotman Commerce program is offered jointly by the Rotman School of Management and the Faculty of Arts and Science. It is a highly respected program within the business, financial and academic communities. Rotman Commerce serves approximately 3,200 in-program undergraduate business students as well as over 17,000 graduates of the Bachelor of Commerce program. Rotman Commerce offers its students a rich and rigorous academic program alongside ample opportunities to develop themselves personally and professionally.

As the Enrolment and Records Coordinator, you will be responsible for overseeing the data collection and analysis process for the Academic Services Program at Rotman Commerce. You will work as part of the Academic Services team and will be responsible for providing registrarial service, data information and administrative support to the program\xe2\x80\x99s staff, teaching faculty and students.

Your responsibilities will include:

• Overseeing the data collection and analysis processes
• Reviewing and assessing student records to confirm academic standing, including eligibility for program progression and graduation
• Creating and updating student records
• Coordinating the submission process of student grades/marks
• Advising students on program and/or course matters by providing options and consequences impacting academic success
• Tracking and monitoring enrollments and informing management of enrollment numbers
• Implementing plans and process improvements for records administration activities
• Running queries to gather data and generating reports

Essential Qualifications:

• Bachelor\'s Degree or acceptable combination of equivalent education and experience
• Minimum four (4) years related experience in a registrarial student services academic environment
• Must possess an understanding of policies and processes related to student registration, academic records and grades reporting, conferring of degrees, academic course scheduling and curriculum deliveryto assis
• Proven facility in providing effective and responsive customer service in a fast-paced, dynamic and demanding environment
• Strong computer skills
• High level of proficiency and understanding of student information systems, specifically relational database structure, ROSI/ACORN and ROSI Express; ability to write queries and to assist in the development of applications
• Advanced knowledge of Excel is arequirement for reporting and analysis
• Must possess excellent communication, and interpersonal skills, both written and verbal
• Tact, diplomacy and sound judgment
• Ability to organize and prioritize tasks
• Strong analyticalskills required
• Ability to work efficiently and effectively in a busy, fast-paced environment

Assets (Nonessential):

• Familiarity with and knowledge of UofT\'s student service web-based tools (e.g. Degree Explorer, Course Finder, Transfer Explorer, etc.)
• Knowledge of scheduling/classroom management software, student/instructor portals, and website architecture
• Thorough understanding of the Rotman Commerce BCom curriculum and program requirements; relevant University, FAS and RSM policies and procedures; and student information systems

To be successful in this role you will be:

• Accountable
• Diligent
• Meticulous
• Procedural
• Responsible
• Team player

Notes:

This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the .

Closing Date: 03/06/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $71,842 with an annual step progression to a maximum of $91,875. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services
Recruiter: Jen Salerno

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

University of Toronto