Enrollment & Customer Customer Operator (require Mandarin)

Richmond Hill, ON, CA, Canada

Job Description

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TechBlazers

, Canada's leading STEM learning hub, is looking for a motivated and bilingual (English & Mandarin) professional to join our growing team. This hybrid role blends customer success, enrollment advising, and social media content creation to support families on their educational journey with us.

What You'll Do

Guide prospective families through the admissions process: initial outreach, consultation, personalized learning plans, and enrollment support Communicate with parents and students primarily through WeChat and phone, ensuring clarity, care, and responsiveness Create engaging marketing content on

WeChat Moments

and

Xiaohongshu

, while managing online inquiries and building trust with potential clients Track and nurture leads in our CRM system, ensuring consistent follow-up and high conversion rates Provide on-site support including scheduling, reception, and office coordination Work cross-functionally with instructors and the marketing team to refine programs and improve parent engagement
What We're Looking For

Native-level fluency in

Mandarin and English

(written & spoken) Outgoing personality with a strong customer-first mindset At least

1 year of sales or customer service experience

(education industry experience is an asset) Comfortable with social media content creation and online engagement Organized, proactive, and eager to grow within a fast-paced company
Schedule & Work Model

Weekdays (Mon-Wed, Fri):

4:00 PM - 8:00 PM (flexible)

Weekends:

9:00 AM - 6:00 PM Approx.

35-40 hours/week

Hybrid work model: in-person at

500 Hwy 7, Richmond Hill

+ remote flexibility
Compensation & Growth

$20-27/hour

depending on experience Performance-based

sales commissions

Bonuses for social media content creation

Fast-track management opportunities

within 3-6 months Long-term growth with potential

equity participation

in future centers
About TechBlazers

Founded in 2014 (formerly RoboEDU), TechBlazers is Canada's premier STEM education provider, with over

3,000 students

served nationwide. Our programs cover robotics, programming, AI, 3D design, and academic advising, with a strong focus on preparing students for top U.S. universities.

We are a membership-based learning community, connecting students, parents, and industry professionals to create meaningful educational pathways.

To apply, send your resume to

info@techblazers.ca

or connect via WeChat (ID:

techblazes

).
Learn more: techblazers.ca
Xiaohongshu:

techblazers



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Job Types: Full-time, Part-time

Pay: $20.00-$28.00 per hour

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Job Detail

  • Job Id
    JD2751974
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Richmond Hill, ON, CA, Canada
  • Education
    Not mentioned