Job Description

Position:

Enhanced Support Services Worker

Hours:

35 hours/week. Flexibility is required (Monday - Friday 8:30 a.m. - 4:30 p.m.)

File No.:

FACSFLA-2526-16

Number of Positions: 1

Employment Type:

Temporary Full-time (up to 18-month contract)

Location:

817 Division St, Kingston

Date Posted:

November 10, 2025

Closing Date:

November 17, 2025

Position Summary:

The Enhanced Support Services Worker-Provides consultation, crisis support, individual and/or group support services to children/youth and families receiving services from the agency through out of home services. Participates in planning for transition a child/youth may have within alternate care placements, the spectrum of reunification and permanency plans. Assist in strategies to increase attachment relationships between children, their caregivers and family members as well as the management of the behavioural and emotional needs of the child/youth. Provide services to assist adolescents in their practical and emotional life skills development as they move towards adulthood. Assist in program development and collaborates with community partners. Provides education and training opportunities to employees, foster families, family members and community partners who support children in receipt of out of home services. Supervise and support visiting/drop off arrangements between children and families and assists parents in learning specific skills related to the care of their child. Knowledge of needs, services, and behaviour management approaches to support children and youth with complexity of needs. Ability to engage and support identity centered planning with children/youth who have neurodiversity and developmental delays, experience challenges with their mental health, substance use, and trauma.

Required Qualification:

Minimum College diploma; Child and Youth Care/Behavioural Science/Social Service Worker, etc.

Knowledge of Child, Youth and Family Services Act

Strong Knowledge of and understanding of anti-racism and anti-oppression principles and ability to incorporate these in the day-to-day practice (such knowledge can be from both lived or work experience).

Understanding of and sensitivity to the experiences of First Nations, Inuit, Metis peoples in Canada, and the impact of the legacy of Residential Schools and the "Sixties Scoop" upon Indigenous peoples.

Knowledge of diversity, equity and inclusion and the intersecting issues that impact marginalized identities, which can include knowledge from lived experience. With particular emphasis on understanding the experiences of children and youth in receipt of home services.

Knowledge of anti-black racism, oppressive practices and its impact on equity deserving communities in our region, knowledge of child protection legislation (CYFSA) tools (Eligibility Spectrum), standards, and practise framework (Signs of Safety)

Relevant child welfare/clinical experience including a sound knowledge of the needs of children who are removed from their parents/primary caregivers, trauma informed interventions (including generational trauma) and evidence based practice

An open and collaborative work style that promotes partnerships and builds trust.

Ability to align vision and strategy and framing the strategic plan and priorities to achieve desired outcomes. Able to connect vision and strategy to daily practice.

Effectively develop & implement strategies to assist in identified areas of risk or concern building upon existing strengths.

Excellent skills in providing services towards enhancing understanding and skill development for caregivers

Bilingualism (fluency in French) is an asset

Excellent negotiation and crisis intervention skills

Able to work independently and effectively, as a member of a multi-disciplinary team

Possess skills to effectively problem solve and work collaboratively with others

Excellent organization and time management skills

Possess a valid driver's license with access to a reliable vehicle

Computer literacy

Flexible hours of work are required such as working early mornings and/or evenings /weekends

How to Apply:

Email your resume and cover letter to the People and Culture team at RECRUITMENT@FACSFLA.CA

Include the Competition File Number (FACSFLA-2526-16) AND Job Title (Enhanced Support Services Worker) in the Subject Line

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Equity, Diversity and Inclusion

At FACSFLA, we are committed to building an inclusive and diverse workforce that reflects the children, youth, and families we serve. Aligned with our Strategic Priorities and values of Truth & Reconciliation and equity, we encourage applicants with diverse identities, lived experiences, and perspectives -- including those who are Black, Indigenous, People of Color, 2SLGBTQ+, living with disabilities, or with lived experience in child welfare. This commitment is also consistent with our obligations under the Ontario Human Rights Code to ensure equitable hiring practices.

Accommodation

FACSFLA is committed to an inclusive, accessible, and equitable environment for all. In line with the AODA and our equity goals, we aim to ensure that all individuals--especially Indigenous and equity-deserving children, families, and staff--have fair access to opportunities, services, and support with dignity and respect.

We value meaningful accommodation as part of a healthy, collaborative workplace. If you require accommodation due to a disability, medical need, or other protected ground, please contact the People and Culture team at recruitment@facsfla.ca We'll work with you to find respectful and inclusive solutions.

Benefits

Hybrid work model option

Health, dental, vision, travel insurance

(temporary employees receive a percentage in lieu of benefits)

Health care spending account

OMERS Pension

Learning and development opportunities

Employee and Family Assistance Program (EFAP)

Mobility of Employees in the Child Welfare Sector

Where an applicant from a participating Ontario Child Welfare Organization is successful in a job competition, service-based entitlements for wages and vacation shall be based on the length of their most recent period of continuous service, given there is no gap between employment of the 2 agencies. The foregoing does not apply to seniority-based entitlements.

To learn more about FACSFLA, please visit our website: Family and Children's Services of Frontenac Lennox and Addington

Job Types: Full-time, Temporary, Contract
Contract length: 18 months

Pay: $49,313.00-$62,935.00 per year

Benefits:

Employee assistance program
Work Location: In person