Job Description

TERM Assignment:
Carleton University also welcomes applications from continuing employees. If a Continuing employee is the successful candidate, this assignment will be considered a Term Assignment, and the successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.
If you are an internal applicant belonging to a union (CUPE 2424, CUPE 910 or OPSEU 404), please make sure to update your current union status in your candidate profile each time you apply for a vacant position. Internal "unionized" candidates with priority status will be given first consideration. Please note: Carleton University encourages applications from all qualified candidates.
Job Number:
J1025-0115
Job Title:
Engineering Registration & ACE Coordinator
Job Type:
Term Full Time
Department:
Office of the Dean of Engineering and Design
Job Category:
Student Services
Number of Positions:
1
Date Posted (dd/mm/yyyy):
19/11/2025
Closing Date (dd/mm/yyyy):
27/11/2025
Salary (with Salary Rate):
73,897.00 - 80,777.00/Year
Assignment Duration From:
17/11/2025
Assignment Duration To:
13/11/2026
Employee Group:
CUPE 2424
Salary Level:
8PE
Hours Per Week:
35
Date Position Available:
17/11/2025
About Carleton University
Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.
Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada's most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university's smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.
The university's is an ambitious vision for the future, anchored in Carleton's strengths and student-centric, community-engaged values.
Duties and Responsibilities:
Reporting to the Academic Support Officer, the Engineering Registration & ACE Coordinator is a multi-functional position providing clear, accurate and concise information on a full range of academic issues to undergraduate students, staff and faculty, of the Faculty of Engineering and Design, as well as other Academic units, University Services and the general public.
The incumbent must be experienced in oversight of administrative workflows, efficient in processing registration and academic requests. This includes the processing of forms, reviewing student records, responding to high volume of student inquiries, follow-through and completion of processes and preparing related reports, and being well-versed in providing advising to students on academic continuation evaluation decisions, recovery plans and petition matters. The incumbent is a senior member of the Academic Support Office team and is the first point of contact for students with complex academic issues.
Qualifications:
The incumbent must possess the following qualifications:

• The incumbent must be knowledgeable of administrative and office procedures and efficient in their duties. They must possess excellent communication, interpersonal and organizational skills and be a strong team player.
• The incumbent must be able to relate successfully and in a professional manner to all members of the University community (staff, faculty and students). Tact, discretion and respect must be exercised when dealing with students, potential students, visitors, faculty, staff, alumni and the general public.
• The incumbent must be able to problem solve and know when and where to refer students for additional information and assistance. The incumbent must also be knowledgeable about University Services.
• The incumbent must be able to complete work accurately and be attentive to detail. Reliability and accuracy are critical. It is important to have the necessary organizational skills, and to be able to work under pressure as a result of a high volume of requests.
• The incumbent must be knowledgeable of the demands of, and have the ability to operate in a culturally diverse workplace. The position requires a sensitivity to, and understanding of various cultural, ethnic and linguistic profiles. They must demonstrate the ability to adapt to changing environments.
• The incumbent is required to maintain current and thorough knowledge and skills in office applications, particularly Banner and website maintenance, including the various communication and database systems.

Education and Experience:
The above is normally acquired through:

• Completion of a four-year University degree, preferably in Engineering or Business.
• Four years of related experience, preferably in academic advising or engineering academic department.

HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Metis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
Health and Safety Requirements
This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.
You must before attempting to apply for any postion.
Please confirm that you have updated your candidate profile, if you are a returning applicant. Please note your profile includes important screening information.

Skills Required