Job Description

Job Number 23002976
Job Category Engineering & Facilities
Location Toronto Airport Marriott Hotel, 901 Dixon Road, Toronto, ONT, Canada
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues. Helps to increase guest and employee satisfaction through effective communications and training.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Engineering Operations and Budgets

• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.

• Ensures regulatory compliance to facility regulations and safety standards.

• Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.

• Develops specifications and requirements for service contracts and administers such contracts to support building needs.

• Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.

• Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.

• Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.

• Develops project plans in accordance with renovation or new construction needs.

• Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines.

• Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.

• Ensures fire crew has complete understanding of all procedures, equipment and alarms.

• Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.

• Conducts guest room and common area inspection to ensure guest satisfaction.

• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.

• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

• Selects and orders or purchasing new equipment, supplies, and furnishings.

• Manages parts and equipment inventory.

Maintaining Property Standards

• Ensures building and equipment licenses and certifications are current.

• Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.

• Strives to improve service performance.

Conducting Human Resources Activities

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Helps train employees in safety procedures.

• Assists in training other department employees in fire protection, safety and evacuation procedures.

• Provides feedback to employees based on observation of service behaviors.

• Assists in performing operational activities as necessary.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Notification to Applicants: Toronto Airport Marriott Hotel takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International\xe2\x80\x99s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International\'s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\xe2\x80\x99re happy, our guests will be happy. It\xe2\x80\x99s as simple as that. Our hotels offer a work experience unlike any other, where you\xe2\x80\x99ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That\xe2\x80\x99s The JW Treatment\xe2\x84\xa2.

Marriott