Job Description

Staff - Non Union

Job Category M&P - AAPS

Job Profile AAPS Salaried - Research and Facilitation, Level B

Job Title Engagement and Evaluation Analyst-1

Department ISU Administration | Department of Family Practice | Faculty of Medicine

Compensation Range $6,068.92 - $8,724.25 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date November 29, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date Mar 31, 2026

NOTE: The location and FTE of this position is flexible. We are looking for candidates who are interested in 0.75 to 1.0 FTE

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The UBC Department of Family Practice (DFP) has established the primary care Innovation Support Unit (ISU) to connect, engage, and partner with those who are actively involved in innovations in primary care. The ISU is focused on supporting innovations in community-situated, team-based care (TBC) in BC, which includes initiatives in primary care transformation such as the Patient\'s Medical Home (PMH) and Primary Care Networks (PCNs) as these are key provincial strategic elements in achieving a sustainable and high-quality community and primary care system in BC. We are working with collaborators at UBC, the Ministry of Health, BC primary care communities, and several other groups.

The ISU has several interconnected workstreams related to specific aspects of TBC transformation in Primary Care. Workstreams are a collection of applied, multi-method projects clustering around a particular pressing issue or need in primary care in BC. Workstreams focus on different areas such as: supporting transformation in the primary care system (e.g., designing, testing and deployment of new methods to support change), development of a team-based care evaluation framework and evaluation methods for team-based care; or support for the team based care advisory.

The ISU has been established as a small but nimble and highly networked team, working with many stakeholders. We are currently, looking to hire 1-2 more Evaluation Analysts to support the workstreams.

The Evaluation Analysts will work with workstream leads and ISU faculty, to perform a range of activities including: review of literature to collate existing, relevant evaluation tools for primary care, collaborative development of multi-method evaluation guides for primary care clinics and networks, summarizing findings and reviewing with stakeholders, facilitation, and report drafting as required. We are specifically looking for experience in:

• Action research
• Multi-method evaluation (planning and execution)
• Quantitative methods to measure changes in behaviour and outcomes in primary care practices
• Data visualization
• Developing online communities of practice
• Coordination

Some of our work will require more familiarity with action research and literature reviews, as well as quantitative and qualitative analysis. Other parts of our work focus more on design thinking, engagement of stakeholders and facilitation.

As the ISU has a Teal organizational structure, the Evaluation Analysts will be responsible for engaging across workstreams as required and as fits the skills of each of the team members. In this way, the ISU works very collaboratively and seeks to match team members to projects / workstreams that build on their strengths and skills. The ISU has opportunities for people with a range of skills and experience to broaden the team\xe2\x80\x99s views as we tackle the complex challenges in primary care. We are looking for diversity and a broad range of experiences to complement other members of the team.

In the ISU we value justice, equity, diversity and inclusion (JEDI) and are working to develop and apply this lens as we work to support primary care systems change. As a team we engage with learning related to the decolonization of research and healthcare systems; team members are expected to have a willingness to learn, unlearn and engage in this work.

Organizational Status
The Department of Family Practice supports researchers and faculty throughout the province. The ISU is a core unit of the department whose goal is to bring an applied academic lens to the changes that are actively occurring in primary care across the province. The ISU\'s initial focus has been on team-based care. The ISU collaborates with the Ministry of Health, Health Authorities, Divisions of Family Practice, communities, and other provincial organizations to develop and link evidence to change initiatives. The ISU seeks to inform new models of care, test assumptions and gather data to inform system changes.

Work Performed

1. Support ISU workstreams by completing specific work, such as:

• Lead relevant ISU learning cycles (projects) and work with ISU team members on planning of workstreams.
• Lead rapid reviews of published evidence, partner documents and compile reports.
• Work with workstream coordinators to review evaluation tools, options, summarize recommendations for stakeholders.
• Work with primary care collaborators and lead the piloting of evaluation tools to assess value of findings with collaborators and stakeholders.
• Work with workstream coordinators to develop draft models for describing service needs and service capacity in primary care.
• Prepare ethics review submissions.

2. Spread ISU developed tools and methods

• Prepare draft materials for knowledge translation (KT) including template evaluation guides for primary care networks and other primary care clinics.
• Engage in KT and training through in person and virtual platforms as a co-facilitator of primary care team/primary care network support staff mapping methods.
• Collate feedback and engage in the revision of the tools and methods.

3. Develop resources and tools to support Knowledge Mobilization

• Prepare drafts of academic articles.
• Develop other knowledge dissemination products, including outlines / scripts for videos or webinars (this could include participating in the production as well).

4. Work with ISU team

• Engage in ISU team activities (meetings, design fests, etc.).
• Contribute to the internal work of the ISU as a team (take on internal team roles, provide feedback on new ideas, etc.).
• Prepare, edit and proof grant applications, contracts and scientific communications.

Consequence of Error/Judgement
This position will be dealing with data that is sensitive in nature and confidential and as such will be required to exercise discretion. The Evaluation Analyst level B will make professional decisions and recommendations on all aspects of the research work and be responsible for the quality of research activities. The Evaluation Analyst will be a representative of the Dept. of Family Practice and ISU and thus will be required to demonstrate a high degree of expertise and professionalism.

Supervision Received

ISU Research Manager will provide direct supervision. The analyst will work with considerable latitude with research work reviewed against achievement of project objectives. The successful candidate will report to the ISU leadership within the Department of Family Practice.

Supervision Given

May be asked to provide supervision to students in collaboration with ISU Coordinators and ISU Research Manager.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of three years of related experience, or the equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one\xe2\x80\x99s own
- Demonstrates a commitment to enhancing one\xe2\x80\x99s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

The successful candidates will have at least a BSc in a related field e.g. Health Information Science, Life Sciences, Public Health, Design and ideally an MSc. At least three years experience, or an equivalent combination of training and experience is desired.

Experience in evaluation methods \xe2\x80\x93 qualitative or quantitative \xe2\x80\x93 and group facilitation of focus groups and/or other community engagement strategies is also desired. Experience in working with quantitative data, and data visualization is an asset, as is experience in media production for knowledge mobilization or design thinking in health care.

Work in primary care or overlapping areas or clinical experience in primary care an asset.

The successful candidate will be an enthusiastic and resourceful team member, with excellent interpersonal and communication skills written and oral to interact effectively with colleagues, clinicians and stakeholders.

University of British Columbia