Job Description

Overview

Are you passionate about connecting people with meaningful employment opportunities? Do you have experience building strong relationships with employers and supporting job seekers in achieving sustainable employment? If so, we want you to be part of our team as an

Employment Relations Specialist

at our WorkBC Centre in Victoria!

About the Role:

The Employment Relations Specialist will leverage their knowledge of Labour Market Information (LMI) and employer connections to support clients in securing and maintaining employment through the WorkBC Employment Services Program. This role involves employer outreach, job development, and client support to ensure successful employment outcomes. Services are delivered through in-person, virtual, and outreach channels.

Responsibilities

Employer Outreach & Engagement

Develop and implement an annual Employer Outreach Plan in collaboration with the Community Engagement Manager. Increase employer awareness of WorkBC services, including job matching, Wage Subsidy, Unpaid Work Experience, and Job Creation Partnerships. Build and maintain strong relationships with local employers to create employment opportunities for WorkBC clients. Organize and facilitate employer events such as job fairs, employer forums, and networking sessions. Keep up-to-date with labour market trends and provide insights to the WorkBC team.

Job Development & Client Support

Actively promote and market clients to the employer community to facilitate job placements. Provide job search coaching, including resume writing, interview preparation, and job matching. Support clients in securing employment contracts and work experience placements. Monitor job placements, providing retention services to ensure sustainable employment outcomes. Assist clients who have been laid off or terminated in finding re-employment opportunities. Maintain accurate and timely records in databases such as ICM

Community & Employer Collaboration

Participate in employer and community events to promote WorkBC Employment Services. Network with employer groups and associations to create job opportunities. Provide job coaching support to employers to enhance workplace orientation and job retention. Organize and attend community engagement activities, including business information sessions for companies experiencing layoffs or closures.
Qualifications

Post-secondary degree, diploma, or certificate in a relevant field (e.g., career development, employment services, social work, human resources, vocational rehabilitation, or related disciplines). Minimum of two (2) years of experience in employment services, counselling, or related fields. Experience in marketing, sales, business relationship development, and customer service. Strong knowledge of local labour market trends, job search strategies, and employer needs. Experience working with individuals facing complex barriers to employment. Excellent communication, networking, and relationship-building skills. Strong administrative and computer skills, including proficiency in MS Office (Word, Excel, Outlook). Multilingual proficiency (English plus French or another language) is an asset. Professional certification (e.g., CCDP, RRP) is preferred but not required.
Angus Knight Group Canada proudly focuses on innovative solutions to help people find jobs. AKG Canada operates five catchments of WorkBC. This is a Provincial government program that provides services to support members of the public in finding a job and keeping it. We provide access to job search resources, employment planning, skills assessment, training, work experience placement and more. For more information about WorkBC, please visit https://www.workbc.ca/.

This is a wonderful, inclusive, team-based work environment, with an opportunity to collaborate with a talented team of people who are dedicated to helping and making a difference in people's lives.

What we offer:

Competitive Salary, and career growth opportunities with a growing company. Comprehensive employer - paid Benefits Package, including 5% RRSP match, extended health, prescription drug coverage up to 100%, dental at 80%, paramedical up to $2000 annually, generous vision care, and more! 4 weeks' vacation to start. 6 Personal days in addition to 6 Sick per year, a paid volunteer day, bereavement, and paid professional development opportunities.
Job Types: Full-time, Permanent

Pay: $53,056.00-$55,470.00 per year

Benefits:

Dental care Employee assistance program Extended health care Paid time off RRSP match
Work Location: In person