Job Description

Employment & Labour Market Services Administrator

Full-time

Overview

As a vital member of the WorkBC Centre team, the Employment & Labour Market Services Administrator ensures a welcoming and informed client experience from initial contact through ongoing support. This role manages front-end operations--including reception, administrative, and financial tasks--while overseeing the Resource Centre and Self-Service areas. As the in-house labour market expert, the Administrator provides current, relevant information to clients and staff, supporting successful outcomes aligned with WorkBC objectives. Through collaboration and a client-focused approach, the Administrator contributes to a responsive and effective service environment

Responsibilities & Qualifications

Post-secondary degree, diploma or certificate in a relevant field (i.e., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education or human resources management, business administration)

Two (2) or more years of related experience in the employment services, counselling or other support services industry

Working towards or holding an associated relevant professional certification (i.e., CCDP, RRP, etc.) is an asset

Knowledge, Skills and Abilities

Capacity to effectively conduct and interpret Client needs assessments and employ exploration tools in accordance with individualized Client needs and abilities

Demonstrated experience providing services and support to individuals with complex barriers, including barrier identification and resolution

Extensive knowledge of job search and networking strategies

Experience in, and the ability to, successfully coach and mentor Clients to gain effective job search tools and strategies

Ability to build and maintain a network of partnerships with local employment and community agencies, employers, social service & referral programs, and other relevant stakeholders

Excellent oral and written communication skills

Proven ability to successfully work with and support individuals from a broad range of cultural backgrounds based on a sensitivity to and understanding of the unique challenges they may face

Strong administrative skills and computer proficiency with specific emphasis on MS Office(Word, Excel, Outlook) and customized databases

What we offer:

Competitive Salary, and career growth opportunities with a growing company. Comprehensive employer - paid Benefits Package, including 5% RRSP match, extended health, prescription drug coverage up to 100%, dental at 80%, paramedical up to $2000 annually, generous vision care, and more! 4 weeks' vacation to start. 6 Personal days in addition to 6 Sick per year, a paid volunteer day, bereavement, and paid professional development opportunities.

Working Conditions

On-site in an office environment

Eligibility Statement

Open to all those eligible to work in Canada.

Equity Statement

We are committed to fostering a diverse and inclusive workplace. We believe that diversity of thought, background, and experience strengthens our team and drives innovation. We are dedicated to creating an environment where everyone feels valued, respected, and supported.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care Paid time off RRSP match
Work Location: In person