Job Description

Employment Consultant
Program: Microsoft Skills for Employability
Location: ACCES Mississauga

Contract Length: 1 Year with Opportunities for Extension

ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 40,000 job seekers each year at seven locations in the GTA. As a charitable not-for-profit organization, ACCES provides job search services that connect newcomers, jobseekers, youth, women, and refugees to jobs that reflect their skills and experience. We provide over 35 customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills, and experience of Canada\'s population.

We are looking for skilled talent who thrive in a flexible and innovative environment to join our team. ACCES offers an excellent benefits package, a RRSP matching program, and an Employee & Family Assistance Program.

Our Microsoft Skills for Employability Program is developed with subject matter experts, including Microsoft Canada, ICTC, Sheridan College, and industry partners to respond to the demand for Microsoft Certified Professionals across multiple industries. This 6-week program will help ITIs receive customized support to access Microsoft\'s Global Skills Initiative, positioning them to successfully pursue 1 of 10 in-demand professions. In addition, providing customized employment services in personal branding, networking, interviewing, and social media profiling to strengthen the client\'s marketability.

The position of Employment Consultant, assigned to our \xe2\x80\x98Microsoft Skills for Employability\xe2\x80\x99 program is responsible for providing employment services for program participants and other ACCES clients. The individual in this position will work in collaboration with their teammates and colleagues across the organization, as well as community partner agencies and employers.

Duties and Responsibilities:

• Provide culturally sensitive employment services including intake and assessment, one-to-one and group employment counseling, and referrals
• Facilitate workshops that will prepare clients to market themselves to employers and to find and maintain employment
• Develop and maintain positive relationships with community organizations and partners to make appropriate referrals
• Maintain an active caseload, including all file management responsibilities
• Advocate on behalf of clients whenever necessary, including support in areas of employment, skills training, social assistance, and equitable access to services
• Meet monthly statistical requirements and maintain professional and effective information tracking systems on all activities performed
• Conduct needs assessments and career testing in individual and/or group settings
• Provide professional support to clients using ACCES resource services
• Develop relationships with private and public sector employers to market ACCES services and clients and place clients in jobs
• Participate fully and responsibly as an equal member of an employment consulting team
• And other duties as assigned

Qualifications and Experience:

• A post-secondary education in Career and Work Counseling, Adult Education, or a related field and/or 5 years directly related work experience
• Thorough knowledge of all facets of job search and career development including an understanding of labour market trends and resources
• Knowledge of/experience working with diverse job seekers and/or marginalized communities, including newcomers, internationally trained professionals, and others who may be experiencing employment barriers is preferred
• Experience in the IT sector is an asset
• Experience with Bridging Programs is an asset
• Excellent English verbal and written communication skills
• Excellent interpersonal skills and self-management skills to work effectively with clients, co-workers, outside agencies and employers
• Excellent presentation and facilitation skills
• Demonstrated ability to conduct outreach\\marketing of clients and services to employers
• Demonstrated experience in case and file management
• Experience working in a MSOffice environment; familiarity with online platforms and database management programs (ex. Salesforce)
• Online facilitation experience is strongly preferred (in particular, experience with using Zoom, and MS Teams)
• Teaching English as a Second Language Certificate is an asset
• Fluency in a second language will be considered an asset
• Flexible to work occasional evenings and weekend hours
• May be required to travel to other ACCES site locations, community partners, job fairs and other events

We are currently on a hybrid work schedule, working in the office and from home. This hybrid work schedule is subject to change based on business requirements.

Please Note: ACCES remains committed to its employees and to providing a safe workplace. As of October 1, 2021, candidates for employment are required to be fully vaccinated against COVID-19 and successful candidates must agree to obtain any additional vaccinations that may be required. Proof of such vaccination will be required. We will make accommodation for qualifying medical or religious exemptions. Employees who are not fully vaccinated due to a valid medical exemption must provide written proof from an allergist/immunologist/cardiologist.

Job status: Unionized

Salary: $54,467.55 per annum (as per Union salary grid), prorated to contract duration

Contract Length: 1 Year with Opportunities for Extension

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