Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title eMessaging Lead Engineer



WHAT IS THE OPPORTUNITY?

The Colleague Technology Engineering \xe2\x80\x93 eMessaging Lead Engineer is responsible for the architecting and developing our email infrastructure.

WHAT WILL YOU DO?

• You will be responsible for designing, implementing, and maintaining our email infrastructure.
• Align systems and services with regulatory and business requirements.
• Run reports to demonstrate alignment with regulatory and business requirements and resolve discrepancies.
• Support solutions utilizing existing technologies that align with business unit functionality and compliance.
• Collaborate with cross-functional teams, including project managers, application owners, testers, user-experience, security, audit, and compliance.
• Continuously improve processes and procedures based on regulatory requirements or platform feature and functionality changes.

WHAT DO YOU NEED TO SUCCEED?

MUST HAVE:

• 7+ years of related experience in email infrastructure architecture and support.
• In depth and current technical knowledge of email systems and related technologies (Microsoft Exchange, Exchange Online, ProofPoint, etc.) and concepts (e.g., mail routing, mail hygiene, secure mail, etc.)
• In depth knowledge of Active Directory, Office 365, and Azure AD.
• In depth knowledge of messaging and collaborative computing technologies
• Working knowledge of networking, TLS, and DNS
• Working knowledge of internet technologies and protocols

NICE-TO-HAVE:

• Experience in a highly regulated environment
• Ability to facilitate between and influence key decision makers
• Strategic thinker with excellent interpersonal skills to work across functions and businesses

WHAT\'S IN IT FOR YOU?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-POST

#LI-HYBRID

#RC23

Job Summary The eMessaging Engineer is responsible for the ongoing management and development of our email infrastructure.

Address: TORONTO, Ontario, Canada

City: CAN-AB-CALGARY, CAN-NS-BEDFORD, CAN-ON-TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Technology and Operations

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-05-15

Application Deadline: 2023-06-16

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada