Job Description

Reporting to the Manager, Student Advisement, the Embedded Student Adviser provides developmental and academic advising support for students in designated programs in a Faculty. There is also an indirect accountability to the Associate Dean to which their programs belong, as the Adviser is required to have an in-depth knowledge of the academic requirements for their responsible programs and a high level of institutional knowledge (both academic and student experience/support familiarity). The Adviser plays a significant role in the development of students and has the responsibility of understanding the whole person including their needs, skills, attitudes, beliefs, strengths and values and, through the use of this information, the Adviser works with the student to develop meaningful academic goals, approve academic progress through their program, and provides advisement for students who are unclear about their next steps regarding any aspect of their Sheridan experience. The role of the Adviser is complex, requiring the incumbent to exercise a high degree of autonomy, discretion and judgment to evaluate and recommend the best course of action on student matters and interactions. The goal of the Adviser is to support their students' successful transition to Sheridan and understand the issues that impact student academic, personal and social adjustment to postsecondary education. The Adviser also leads the research, planning, development and delivery of various programs related to transition and student persistence. This includes the ongoing evaluation of program components to measure their impact on students' academic adjustment to and experience within Sheridan, to inform both Student Advisement and the Faculty/School for future planning.

What You'll be Doing

• Acting as primary point of contact for students regarding questions, concerns or issues related to all aspects of the student experience/lifecycle;
• Advising students on all academic (e.g. course selection, academic requirements, group work issues) & non-academic (e.g. struggling to make friends, navigating stress, career uncertainty) matters;
• Working collaboratively with students to clarify career, pathways and academic goals as well as develop individual academic plans, including identifying resources and strategies to address barriers that are preventing them from reaching their goals or succeeding academically;
• Following-up with students regularly to check on progress, provide on-going support and review any next steps; monitoring students progress to identify issues and reaching out to students who require additional support;
• Maintaining accurate and comprehensive information related to assigned program (i.e. requirements, program values, policies, industry standards);
• Maintaining case records of all student interactions in CRM (database) to track student journey and mitigate risk;
• Leading the research, development and delivery of student success, transition, and retention initiatives for students;
• Collaborating with key stakeholders (i.e. First Year Transition team) to ensure comprehensive and holistic programming focusing on the first year experience; intentionally integrating programming for specific student populations (e.g. international students, transfer students, etc.) for a seamless student experience;
• Evaluating initiatives based on outcomes and metrics, providing recommendations and direction to the Faculty/School and campus partners to facilitate continuous improvement
• Hiring and supervising student leaders to support initiatives (planning & implementation), providing leadership in the areas of onboarding, mentorship & performance support;
• Serving as a resource to Faculty; providing advice and consultation on student cases to senior administrative leaders including the Associate Dean, staff administrators as well as to individual faculty members;
• Analyzing CRM data to identify trends and flagging areas of concern for action or intervention; providing options, recommendations and solutions backed by evidence to Manager and Associate Dean(s);
• Performing other related duties as assigned.

About You

You have a keen understanding of holistic student development and the unique philosophies and theories that inform advising practice in higher education and an ability to apply these frameworks to complex and sensitive advising encounters while exercising sound judgment, discretion and maintaining high degree of confidentiality.

You have excellent verbal and written communication skills along with effective listening, probing and assessment skills.

You are committed to the principles of empowerment, integration and inclusion and you are a student/client centered individual with a passion for facilitating student success and enhancing the student experience.

You enjoy working with diverse populations, are able to apply principles of inclusivity and inter-cultural competence and are committed to centring equity, diversity and inclusion to meet the needs of a diverse student population.

You have excellent statistical and analytical skills as well highly developed program development experience and demonstrated facilitation, presentation, and outreach skills.

The successful candidate will also meet the following qualifications:

• 4-year degree in Business, Education, Social Science, Psychology, or a related field.
• 5 years of progressive experience in an educational environment, or a combination of educational and social services environments where responsibilities included: Creating and delivering training programs, preparing and presenting to groups for developmental purposes; assessing and advising clients on complex issues; collecting, recording, analysing, reporting and presenting data and research findings; drafting documentation for decision-making purposes; project management/coordination (equivalency will be considered).

Who We Are

"Every member of the Sheridan community is passionate about the transformational role we play in people's lives. Our strategic plan, Sheridan 2024: Galvanizing Education for a Complex World ( /), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we're making meaningful strides towards developing an equitable and inclusive community".
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Other Details

Department: Student Affairs
Campus Location: HMC (may be assigned activities at any Sheridan campus) once normal campus operations resume. This position is currently working in a hybrid model.
Reference #: J0822-1162
Employee Group: Support Staff
Payband: K
Hourly Range: $41.96 - $48.66
Hours: 37.5
Hours/Week: 8:30am - 5:00pm
Application Details: This is a temporary position that may continue until October 27th, 2023
Application Deadline: September 14th, 2022

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Metis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

Sheridan is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.