Job Description

This job is suitable for a person residing or moving to Durham region cities Whitby, Ajax, Oshawa, and Pickering.This Job is good for all Students too who want to apply for permanent residence under the Level B skilled worker Technician program(National Occupational Classification (NOC) Skill Level B).A person with Soldering skills in addition to Cell phone repair skills will be given priority.We are not looking, for overseas or out-of-Canada employees.We prefer Employees who can move or reside in Durham Region.We can accommodate employees with 6 months to 2 years or more experience.Compensation $16.00-$18.00 per hour based on skill level and experience in repair and customer service together.What We Are Looking For:

• An energetic and positive people-person, someone who enjoys serving customers with integrity loves repairing electronic devices, and likes to learn and upgrade his skills.
• A person who is focused on customer satisfaction and can handle customers efficiently, in a friendly manner, and ability to handle issues and do the best to ensure they are satisfied.
• Knowledge and passion for the tech industry, or at least someone who appreciates it;
• Someone with an entrepreneurial spirit who can see the big picture and wants to contribute to a fast-paced and expanding Company and grow himself also at the same time.
• Someone with dedication and a hardworking nature;
• Someone with 1-2 years of Cell Phone, Ipad Repair (mainly iPhone and Samsung), and willingness to learn more skills to repair, communicate efficiently with customers, and make a difference in someone's day. Also, would like to further his career in the company as a Store Manager.
• Someone with a positive learning attitude and has eye for detail and team player

• Must be located in Durham Region and willing to work in Whitby and Oshawa.
• Must be flexible to work different schedules and able to work weekends.

What Will You Do...

• Serve customers and deliver exceptional service throughout using our point of sale system, engaging in lifestyle and needs-based conversations, and communicating repair solutions and estimates;
• Identify needs and provide tailored recommendations for repairs, accessories, and additional services at the point of first and last contact, ensuring you are always committed to converting the conversation into an opportunity for a sale or store visit;
• Diagnosing and performing repairs on various electronics (i.e. computers, tablets, smartphones, game consoles, etc.) that meet or exceed uBreakiFix quality standards;
• Update and educate customers on complex repairs processes and repair status using digital messaging services or by phone;
• Contribute to the team's sales results by learning, understanding, and engaging in-store performance metrics.
• Repair Phones and other Electronics in the expected time frame. Keep store Sanitized, Tidy, and organized. Follow all COVID related precautions to keep staff and Customer Safe

Job Types: Full-time, PermanentSalary: $16.00-$19.00 per hourAdditional pay:

• Bonus pay
• Commission pay

Schedule:

• Day shift

Ability to commute/relocate:

• Oshawa, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have any hand in-store experience in repairing iPhones, Ipad or Samsung mobile phones