Job Description

Description

The

Department of Information Technologies

is currently seeking Two (2) Full-time Limited Term

Electronic Technologist

for approximately 12 months.


The position reports to the Manager, Audio Visual, Learning Space Technology, under the supervision of the Technical Supervisor. The position involves a medium to high volume workload and involves managing a range of diverse tasks, from routine to complex issues. The project cycle includes peak periods with stringent deadlines. The candidate is responsible for making informed decisions regarding the installation and repair of media systems. The impact of these decisions extends from the department level to various Faculties. The individual is responsible for the timely and error-free delivery of audio-visual services to the campus community.


This role does not support a work-from-home policy, emphasizing the importance of in-person collaboration. There may also be a requirement for after-hours work, depending on the nature of the tasks at hand.

Summary of Key Responsibilities

(job functions include but are not limited to):

Accurately update ServiceNow precision and completeness. Maintain accurate inventories of equipment in workshop and storage spaces. Keep precise track of media equipment locations. Plan activities for the following day. Task Management; organize and prioritize incoming tasks while managing competing priorities. Follow standard procedures for tracking and escalating incidents. Understand clients requirements and ensure they are informed and updated on related work. Maintain accurate records of all work using designated tools. Effectively address complex issues using independent judgment and initiate practical solutions. Proactively implement or introduce innovative approaches to IT problems and client requests to the team. The candidate will adjust to evolving challenges and responsibilities as the unit's structure changes, provide support outside of scheduled hours as needed, and perform other duties as assigned. Ensure the effective installation, monitoring, and maintenance of audio-visual technical systems. Plan and design these systems to meet the current and future needs of the University of Calgary. Resolve problems with systems and services successfully and in a timely manner. Provide accurate and reliable technical advice and consultation, and handle the configuration, integration, and programming of control systems. Develop positive relationships with staff and clients. Maintain productive liaison arrangements with other units on campus and external entities. Provide unbiased and accurate information to the Technical Supervisor and Manager regarding personnel decisions. Offer effective consultation to the University and external clients on events utilizing audio-visual technology. Create and maintain positive relationships with all stakeholders. Ask questions, provide suggestions, and offer support and training where appropriate. Efficiently delivering, setting up, and returning equipment to designated areas. Operating and maintaining equipment to ensure optimal customer service, and ensuring prompt and effective resolution of technical issues, either independently or through collaboration.
Addressing complex issues using independent judgment and implement practical solutions, while comprehending and complying with all policies of the Faculty, IT, and the University of Calgary.

Qualifications / Requirements:

Diploma in Broadcast Electronics or an equivalent combination of education and related experience. 4-6 years of relevant technical experience in the audio-visual or related industry. Strong theoretical and practical knowledge of audio, video, and control systems. Sound, projection and control design experience/integration within a higher education setting. Proficient computer literacy (Word, Excel, Access, CAD design), basic level of audio-visual programming/set-up desirable (Biamp, Extron, Crestron, etc.). Demonstrated ability to work both independently and collaboratively in a team environment. Excellent problem-solving skills and attention to detail. Excellent verbal and written communication skills and the ability to work effectively in a team environment. Effective time management skills with the ability to prioritize tasks. Ability to translate technical information for clients with little or no technical background, and to translate customer needs into service requests. Strong analytical and problem-solving skills. Ability to perform manual labor (e.g., lifting) related to equipment. A thorough understanding of university culture and structure as it relates to providing superior services. A valid Class 5 driver's license (cannot be a graduated license) with proven good driving record (abstract required) and experience driving a large truck.

Application Deadline:

November 26, 2025

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.


This position is part of the AUPE bargaining unit, and falls under the

Technical Job Family, Phase 2.


For a listing of all management and staff opportunities at the University of Calgary, view our

Management and Staff Careers website

.

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups . Start something today at the University of Calgary. For more information, visit ucalgary.ca .


The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.


The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.


As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ( oic@ucalgary.ca ) and requests for accommodations can be sent to People & Culture ( hrhire@ucalgary.ca ).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.