Three W is the leading international student management company in North America. For over a decade we have partnered with private schools across Canada and the USA to provide comprehensive services for international student programs. As global interest in Canadian education grows, we are poised to supply the highest caliber of academically?gifted students that will give a valuable cultural experience to all parties involved, while providing an economic boost to both the school and the community at a time when enrollment numbers have been decreasing across the board. Our current goal is to expand our Canadian operations with a new office and team in downtown Toronto.
Role
The Client Services Coordinator will be responsible for developing strong relationships with our school clients, partners, students, and parents. The role is to focus on being a steward for the children of high net worth individuals. We are looking for highly motivated candidates who are willing to work all hours to get the job done! This is a hardcore work environment which requires resourcefulness and the ability to learn quickly.
Key Responsibilities
Conduct the application and enrollment process of prospective students with the school admissions team
Conduct and schedule student interviews to determine fit with their prospective schools
Work closely with schools' admissions departments to maintain the ongoing relationship between Three W and students
Maintain professional communication with international directors, principals, and admissions counselors
Provide general support and resolution for any student behavioral and academic issues
Assist with collecting documentation on final report cards for enrolled students, progress reports, flight arrivals, re-enrollment letters, tuition payments and letters of acceptance
Collaborate with the President and other account managers on projects and other duties as assigned
Prepare and maintain accurate documentation of student accounts in QuickBase, Box, GoogleDocs, and other databases
-Visit clients on a regular basis (across Canada and the US)
Work Environment
While performing the duties of this job, the employee regularly works from our downtown office.
Position Type/Expected Hours of Work
This is a full time position. Days and hours of work are Monday through Friday, 9AM-5PM, with regular evening meetings and occasional weekend work required.
Travel
Regular travel to visit our client schools, attend international marketing events, and company meetings.
Required Education and Experience
Bachelor's Degree
Excellent verbal and written communication skills.
Exceptional attention to detail
Excellent Word, Excel, and Outlook skills
Be highly flexible and adaptable
A passion for education and working with students
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Types: Full-time, Permanent
Pay: $40,000.00-$50,000.00 per year
Benefits:
Company events
Dental care
Extended health care
On-site gym
Vision care
Ability to commute/relocate:
Toronto, ON M5V 2Y1: reliably commute or plan to relocate before starting work (required)
Education:
Bachelor's Degree (required)
Language:
Portuguese (preferred)
Licence/Certification:
Canadian driver's license? (required)
Willingness to travel:
25% (required)
Work Location: In person
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