Job Description

Responsible Gambling Council, PlaySmart Centres
Part-time, Permanent
Gateway Casinos Clinton
We are seeking an individual with experience in Community Outreach and/or Social Services to join our team as part-time Education and Prevention Coordinator. Use your empathy and ability to connect with people to build awareness of an incredible program!
The Responsible Gambling Council (RGC) is a leading international authority on responsible gambling--providing insights to industry stakeholders through its research and problem gambling prevention programs, as well as accrediting responsible gambling initiatives offered by gaming companies operating within regulated markets across the globe. RGC operates independently from the gaming industry, allowing it to offer unbiased insights and services related to responsible gambling.
RGC manages and operates OLG's PlaySmart Centres located at casinos and Charitable Bingo and Gaming centres across Ontario. In the Centres, players can take a break from gambling and learn more about how the games work through interactive game kiosks, videos and literature. Players and those affected by gambling can chat with professionally trained PlaySmart Centre staff, learn answers to gambling questions and get connected with counselling and support professionals if they are experiencing problems with gambling.
For more information, please visit:
In this role you will...

• Increase awareness of the PlaySmart Centre Program.
• Engage with players and those close to them, in person or over the phone. Answer their questions and direct them to the available services.
• Educate patrons on gambling in the charitable gaming and casino environments to support them to make informed choices.
• Plan and deliver education through activities and initiatives to support positive play habits.
• Build and maintain effective relationships with charitable gaming and casino staff.
• Record and manage relevant data.

What's in it for you?

• Flexible work hours - days, evenings, weekends and holidays.
• Competitive hourly rate - $27.31/hour.
• Strong support from a motivated team.
• A genuine feeling of helping others.

We are looking for...

• Experience and/or education in social work, social services, adult education, health promotions or a related field.
• Amazing communication and relationship building skills.
• High level of empathy and understanding in sensitive situations.
• Alignment with RGC's Core Values: Humanity, Integrity, Courage and Ingenuity.
• Experience in the Gaming Industry would set you apart.
• Applicants fluent in a 2nd language is a valuable asset.
• Valid G Class Driver's License.
• Ability to travel locally frequently, and Province-wide occasionally.
• Ability to lift, carry, push, and pull items weighing up to 42 pounds frequently.

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives, and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.
The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).
Please note, successful candidates will be required to complete a background check, facilitated by a third-party screener.
If you are interested in this role, please apply directly and we'll reach out for an interview.
Applications must be received by November 30, 2025.
Department: PSC On-site
This is a part time position
Reason for Vacancy: New role

Skills Required