Job Description

Position Overview:

The Education Counsellor plays a key role in guiding prospective students through the admissions process at CMU College of Makeup Art & Design. This position involves providing accurate program information, assisting with applications, and ensuring a positive experience for all prospective students--from their first inquiry through enrollment. The ideal candidate will possess excellent communication skills, a strong customer service mindset, and a genuine passion for helping individuals achieve their educational and career goals in the creative arts industry.

Key Responsibilities:

Student Recruitment & Counselling

Respond promptly to inquiries from prospective students via phone, email, and in-person consultations. Advise potential students on CMU's programs, admissions requirements, start dates, and career pathways. Conduct individual and group counselling sessions to assist applicants in identifying suitable programs based on their interests and goals. Guide applicants through the admissions and enrollment process, ensuring completion of all required documents.

Admissions & Enrollment

Support the admissions team in reviewing applications and verifying supporting materials. Follow up with applicants to ensure timely submission of documents and deposits. Maintain accurate records of prospective student communications and progress using the college's CRM or admissions software. Contribute to achieving monthly and annual enrollment targets.

Outreach & Representation

Participate in on-campus events, open houses, information sessions, and education fairs to promote CMU programs. Represent CMU at external recruitment events, including high school visits and career fairs.

Customer Service & Administration

Ensure a positive and professional experience for all prospective students and families. Provide accurate and up-to-date information on tuition fees, payment options, financial aid, and student services. Collaborate with marketing, admissions, and student services teams to streamline the student experience. Provide regular reports on inquiries, applications, and conversion rates to management.

Qualifications & Experience:

Postsecondary degree or diploma in Education, Marketing, Communications, or a related field. Minimum 2-3 years of experience in student recruitment, admissions, or academic counselling (preferably in post-secondary or private education). Strong understanding of the Canadian education system and international student requirements. Previous experience in a creative arts environment is an asset.

Skills & Competencies:

Excellent communication and interpersonal skills. Strong presentation and public speaking abilities. Customer service-oriented with a student-first mindset. Organized, detail-oriented, and able to manage multiple priorities. Culturally sensitive and able to work effectively with diverse student populations. Self-motivated with the ability to work both independently and as part of a team.
Job Types: Full-time, Permanent

Pay: $50,000.00-$65,000.00 per year

Benefits:

Dental care Extended health care Vision care
Work Location: In person