MacArthur's Qualify Flowers & Plants is a locally owned, family-operated business, dedicated to providing meaningful employment, fostering learning and career growth, and supporting committed, reliable staff in a safe and welcoming work environment. Based in Dartmouth Crossing, this full-time, 12-month contract role is ideal for a detail-oriented professional eager to join our Operations team as an EDI (Electronic Data Interchange) Specialist.
About the Role
We're strengthening how we exchange data with our retail partners. As our EDI (Electronic Data Interchange) Specialist, you'll manage the day-to-day flow of purchase orders, shipments (ASNs), and invoices, fixing issues fast, preventing retailer fees, and ensure timely payment processing. This is an operational EDI role with
no
programming requirements.
What You'll Do
Run the order flow: PO ? ship ? ASN (Advance Ship Notice) ? invoice ? payment.
Send accurate, on-time ASNs and ensure labels (e.g., GS1-128/SSCC) match the shipment.
Clear exceptions in retailer portals (price/quantity mismatches, late/duplicate ASNs, shortages).
Maintain clean product and ship-to data; add/retire seasonal items.
Reduce chargebacks/deductions by fixing root causes and recovering credits when possible.
Coordinate with 3PLs and carriers for delivery appointments and tracking.
Keep EDI and our ERP (e.g., Microsoft Dynamics GP/D365 or similar) in sync; share a short weekly status report.
What You Bring
2 - 3 years hands-on retail EDI experience with common X12 documents (850, 855, 856, 810).
Understanding of retailer compliance (routing guides, delivery windows, GS1-128/SSCC labels).
Experience with an ERP and the order/ship/invoice process; strong Excel.
Clear, practical communicator who likes fixing issues and preventing repeat problems.
Reliable onsite presence; able to handle seasonal busy periods in December through May.
Details
12-month contract, full-time and onsite at our beautiful facility in Dartmouth Crossing.
Systems: Microsoft Dynamics GP; Future: move to Microsoft Dynamics (planning stage)
Detail-Oriented and Organized
Strong multitasking abilities, reliability, punctuality, and capability to meet timelines and deadlines in a fast-paced environment.
Customer and Team Focus
Excellent communication and interpersonal skills for supporting the operations, sales and finance team with your expertise
Report and update supervisors and colleagues in a timely and comprehensive manner.
Collaborate effectively with supervisors and colleagues.
Professionalism and Initiative
Positive, professional, and approachable demeanor, with the ability to leverage digital tools and software to enhance efficiency.
Reliable, conscientious and takes pride in quality work and accuracy.
WHY JOIN MACARTHUR'S FLOWERS?
Inclusive Workplace: We're committed to fostering equity, diversity, and inclusion in everything we do.
Professional Growth: Work with a supportive team and expand your skills in digital efficiency and process improvement.
Collaborative Culture: Join a family-oriented team that values hard work, creativity, and fun.
Job Type: Fixed term contract
Contract length: 12 months
Pay: $25.00-$35.00 per hour
Expected hours: 35 per week
Work Location: In person
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