Job Description

We are looking to hire an Eaton Arrowsmith Office Manager (Onsite & Online) and Administrative Assistant to join our team! You will be responsible for overseeing the below duties of the organization(s):

Responsibilities:
Office Manager Duties

Mailing out of reports and other important/ confidential documents

Creating and emailing the weekly/biweekly parent email(s)

Mail merging documents from CRM and databases

CRM Data entry and analysis (i.e. what\'s missing for students /enrolments / opps, etc.)

Update/maintain student information data base/CRM system

Processing registration documents - creating enrolment records, etc.

Ensuring that data is collected at each point and entered/stored appropriately

Creating and updating documents related to admissions: Enrollment documents, email templates, study permit letters.

Responding to request from students, teachers and parents

Working with Finance to coordinate: receipt of payment, post-dated cheques/tuition deposits, collection calls; contract reviews.

Annually, providing families of all Canadian schools/centres letters supporting documentation for the medical tax credit letters.

Acting as the main liaison between the schools and the Ministry of Education and updating data collection in September and February of each year.

Coordinating the Managers\' online calendar and booking appointments and events for Principal and Admissions team - as needed

Acting as the point of first contact for EA; answering phone with proper telephone etiquette and replying to email, managing messages, photocopying, sorting incoming mail and general ad hoc realted dutes.

Supervision of students during snack / lunch breaks.

Vacation and sick day coverage for onsite teachers acting as a TA where needed.

IT troubleshooting as needed

Admissions Assistant

creates new opportunities in the CRM based on an inquiry call or email/webform

calls all email/webform based inquiries to connect and arrange phone/Zoom admissions meetings

follows up with families in a way that reflects their stage in the CRM

coordinates school tours with site specific Leaders

Assisting the Registrar on an as needed basis:
Working with Administrative to produce and send out enrollment documents to all students

Sending, receiving, processing and storing registration forms and other documents

Answering families\xe2\x80\x99 questions throughout the admissions & registration process

Assisting the Finance team on an as needed basis :
Confirming accuracy of Tuition Payment Agreement received

Following up with clients on late payments, or missing information as required

Qualifications:
Bachelor\'s Degree or Diploma (preferred)

Previous experience in administrative services or other related fields (3+ years)

Ability to prioritize and multi-task

Strong organizational skills

Deadline and detail-oriented

Strong leadership qualities

Hours & Location:
Onsite (Vancouver)

7am - 3pm Monday - Friday (5 days a week 8 hrs/day) - Sept - June

8am - 4pm Monday - Friday (5 days a week 8 hrs/day) - Mid June - August

30 minute lunch break

Ability to transition to Remote work as required

Remuneration:
$40,000 - $45,000/year (depending on experience)

Benefits:
Chambers of Commerce Benefits plan (50% employer paid): Medical, Dental, Vision

Paid Parking or Paid Transit Allowance ($115/month)

Paid Holidays:
Winter Holiday - 2 weeks (set dates)

Spring Break - 1 week (set dates)

Summer Holiday - 1 week (to be co-ordinated with Admissions/Principal/Program Director)

All BC Stat Holidays

Sick Leave:
As per BC Employment Standards

Not to be accrued from year to year

Dress:
Business casual attire

Thank you for your interest in Eaton Arrowsmith, this position is restricted to those legally entitled to work in Canada.

Only successful candidates will be contacted.

If you are a successful applicant, you will need to clear a criminal record check under the Criminal Records Review Act.

Please do not contact the school directly. All screening questions answers, resume and cover letter should be emailed to lleung@eatonarrowsmith.com