The EAC Systems Administrator designs, implements, tests, and maintains EAC solutions in support of Allmar branches and their EAC projects. The SA is responsible for the commissioning and set up of sold EAC assets including workstation computers, servers, network equipment, software applications, and access control systems. The SA will assess and identify appropriate technology solutions to meet business opportunities as they are discovered.
JOB RESPONSIBILITIES
But not limited to...
Duties
Assists in the planning, design, estimating, implementation, commissioning and maintenance (staying in touch with end users) of EAC systems sold externally and utilized internally
Proactively monitor installed EAC systems in order to maximize customer satisfaction
Maintain inventory records of all EAC assets including hardware and software, including demo and support equipment
Develop, maintain purchase data and forecasted sales vs. budget of EAC products
Provide onsite and remote technical support to end users
Create and maintain appropriate documentation to facilitate the ongoing operation of Allmar's sold EAC assets
Research and recommend new EAC solutions and components for use in Allmar EAC sales initiatives
Provide technical support and advice to Allmar sales staff in the areas of access control and security solutions
Provide 2nd tier support to emergency on-call technicians and clients
KNOWLEDGE, SKILLS, AND ABILITIES
Extensive knowledge of computer software and EAC systems including, but not limited to, the following technologies:
+ Microsoft
- Windows Operating Systems (XP, Server 2003, Vista, Server 2008(R2), 7)
- SQL Server (2005, 2008(R2), Express)
+ Networking
- Nortel Contivity Routers including OSPF dynamic routing
- Brocade and Nortel L2 and L3 network switches implementing VLANs and QOS
+ Security and Access Control
- Salto, Keyscan, GE, IR, and ASSA, and other EAC systems as may be Implemented from time to time
- Panasonic IP surveillance technologies Dell
+ Optiplex PCs
+ PowerEdge servers Other Hardware and Software
+ APC UPS technology
- Strong communication skills, both written and oral
- Ability to get along with co-workers, strong interpersonal relational skills absolute
- Ability to mentor and give direction
- Excellent organizational skills
- Diagnostic and problem solving ability
- Flexible and self-motivated
- High level of commitment and accountability to get the job done
- Ability to work independently as well in team environment
EDUCATION AND EXPERIENCE REQUIRED
Minimum 6 years of experience in a similar role
Completion of university degree or college diploma in related field or equivalent experience
Additional courses and continuous knowledge upgrade are encouraged
GENERAL ORGANIZATION REQUIREMENTS
Willing to work overtime as required
Willing to perform other jobs as required by organizational demands
Must be able to work effectively in a team-based collaborative environment
Ability to work under minimal supervision
Strong attention to detail
Work safely and responsibly to ensure a healthy and safe work environment
Willing to travel as required
Presenting and performing to the highest quality standards
Must maintain confidentiality of all written and oral communication as applicable
Always represent the Company with integrity in an ethical and legal manner
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