At Community Support Connections, we wake up each morning energized about the difference we make in the lives of our clients; people who could be your parents, grandparents, friends, or neighbours. Working with hundreds of amazing volunteers, donors, and community partners, we provide a wide range of community supports for older adults and people with different abilities to help them live at home with independence and dignity - something we all deserve. We are truly caring and client-centered, and are constantly innovating; looking for new and better ways to provide the best care and supports possible.
Passion and commitment permeate everything we do. Driven by our values, we treat our clients, volunteers, donors, and each other, with dignity and respect. We are committed to cultivating a diverse workforce and welcome candidates from different backgrounds and all life experiences. We believe the best way to serve our clients and volunteers is to create an environment and culture that empowers our staff to be as productive and happy as possible.
That includes:
Flexible work options
Onsite exercise facility and programs
Onsite hot lunch options from our own kitchen
Free parking
If what we do resonates with your core values then we want to hear from you!
The Role:
Working closely with our Transportation Team, our Drivers are responsible for providing safe transportation to older adults and people with different abilities to medical appointments, day programs, shopping and other errands.
You:
Enjoy working with a wide variety of people
Thrive on constant change and challenges
Have superior customer service, communication and interpersonal skills
Have the outmost respect for privacy, confidentiality and boundaries
Are dependable, trustworthy and able to work independently
Are compassionate and caring
Remain calm in unexpected situations
Love working as part of a dynamic, responsive and ever changing team
Embrace technology
Are comfortable driving any of our agency vehicles
Are familiar with Waterloo Region
Tasks and Responsibilities
Provide safe transportation of clients to medical appointments, day programs, shopping (list and escorted) and other errands following routes provided by schedulers
Assist clients in and out of vehicles, escorting them safely inside buildings
Assist clients with carrying items such as groceries and walkers
Maintain positive and friendly communication with clients
Assist with delivering Meals on Wheels meals
Other deliveries and pick up duties as assigned
Liaise with day programs and clients to confirm daily schedules
Perform pre-use inspections and maintenance checklists to ensure safety
Ensure vehicles are clean, full of gas and prepared for client transportation
Record information following pick-ups and deliveries, document concerns, maintain log of vehicle service and repairs
Communicate regularly with Manager, Customer Service and Logistics, and Scheduling Team
Regular cleaning and disinfection of vehicles to ensure the safety of all clients and colleagues
Education/Qualifications
At least three years with a valid G Driver's License
Ability to produce and maintain a clean Drivers Abstract
Required to apply for a police records check for the vulnerable sector within four weeks of hire
Required to obtain Emergency First Aid/CPR A certificate within four weeks of hire
Experience working with older adults and/or persons with diverse abilities an asset
Ability to communicate in languages other than English an asset
Working Hours & Environment
Willing to be scheduled and/or work on-call
Availability to work a weekly pre-scheduled Friday shift between the hours of 7:00 AM - 5:00 PM
Availability for daytime shifts; evenings and weekends occasionally required
If this role sounds like the opportunity you have been looking for we would love to hear from you!
Please submit a resume and cover letter, clearly identifying the unique attributes you bring to the position by
September 26
,
2025
.
We are happy to accommodate the needs of qualified applicants in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you are contacted for an interview and anticipate needing accommodations for any part of the recruitment process, please let us know how to best meet your needs.
Check out communitysupportconnections.org to learn more about our programs and services! You can also find us on Facebook, Twitter and LinkedIn!
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