Job Description

Founded in 1970, Steele Hotels is an independent hotel operator based out of Newfoundland and Labrador Canada. With origins in Gander, NL the company has grown to include 8 properties located in St. John's, NL, Corner Brook, NL, and Fredericton, NB.

Steele Hotels is looking for a Door Person to join our growing team at JAG Hotel in St. John's, NL. The ideal candidate would possess a positive "can-do" attitude, and a high level of professionalism, coupled with a strong work ethic and excellent customer service skills. This often involves working in fast-paced environment conditions at varying times throughout the day or night.

Main Duties & Responsibilities:

Open the hotel door, and greet guests warmly upon arrival and departure, creating a positive first impression Help guests with their luggage, including loading and unloading bags from vehicles and providing secure storage when needed Respond promptly to guest inquiries and requests, addressing complaints or issues as they arise Coordinate with housekeeping, concierge, and front desk staff regarding guest requests and report unusual occurrences to management Familiarize themselves with hotel emergency protocols and assist in evacuating guests, if necessary Ensure the entrance and lobby area are clean, organized, and welcoming Demonstrate a professional and positive presentation to guests and colleagues, and be well groomed Perform other duties, as assigned
Qualifications, Skills & Attributes:

A minimum of 1-year relevant experience in a similar role would be considered an asset Customer service experience is preferred Strong interpersonal and communication skills Familiarity with safety and security procedures Ability to work both independently and collaboratively within a team Strong customer service skills and the ability to work well with guests and the public Ability to handle difficult situations with patience and professionalism Capacity to stand for extended periods of time and ability to lift and carry items weighing up to 50 pounds
Why Work with Us:

Competitive compensation package Company RRSP matching plan to secure your financial future Comprehensive health benefits including dental and vision coverage Employee Family Assistance Program [EFAP], including counseling services and life coaching Paid time off, including vacation time, sick leave, and statutory holidays Other employee benefits such as discounts on food, gym memberships, and phone plans, etc. Gratuities
If you are interested in working with a growing company and want to grow with us, we welcome you to apply to careers@steelehotels.com. Please include "Door Person" in the email subject line, and use the following naming convention for the resume file: First Name Last Name - Resume.

We are an equal-opportunity employer and are committed to a work environment that supports, inspires, and respects all individuals, we welcome everyone to apply.

Job Types: Full-time, Part-time

Work Location: In person