Job Description

Job Number:

202

Department:

Finance

Job Type:

Full Time

Close Date:

07/11/2025

Professional Areas:

Career Opportunities

Salary Range:

Starting at $34,811.53 annual salary
DONOR SERVICES COORDINATOR

6 MONTH TERM (JULY - FEBRUARY)



THE OPPORTUNITY

United Way Winnipeg is a provincial leader in community impact, dedicated to improving lives and advancing the common good. Supporting a network of over 125 Agency Partners, programs and initiatives, United Way Winnipeg brings together individuals, businesses, nonprofits, and governments to tackle society's most pressing challenges. At the heart of United Way Winnipeg's mission is a commitment to building a stronger, more equitable community where everyone has the opportunity to thrive.



Guided by a bold vision and driven by measurable results, United Way Winnipeg serves as a trusted partner to individuals and organizations who share a passion for making a difference. Together, we fight for the health, education, and financial stability of every person in our community.

Our Mission

Our mission is to improve lives and build community by engaging individuals and mobilizing collective action.

Our Vision

Our vision is a thriving community where everyone can reach their potential.



We strive passionately for these ideals. It's our promise to the community that we will invest resources where they're needed most and where they'll do the most good--and that volunteers from the community will be involved every step of the way.

United Way Winnipeg's work is making our community a better place for everyone.



POSITION SUMMARY
With receivables as their core focus, the Donor Services Coordinator provides primary coordination of the processing of campaign gifts/pledges and pledge payments in accordance with standard policies and procedures. Reporting to the Accounting Supervisor and a member of bargaining unit Unifor Local 191, this position will specifically:
Enter campaign gifts and pledge information into a Constituent Relationship Management (CRM) System Record payment schedules and methods, clarifying information with donors as required Process payments, prepare bank deposits and issue receipts to donors Conduct analysis and follow-up of outstanding pledge collections (i.e. accounts receivable analysis) Assist in training campaign staff on gathering pledge documentation from workplaces Assist donors with questions related to their pledge or payments Help with monthly bank reconciliations Ensure accuracy of donor records and perform data maintenance activities as required Support others in the finance department by performing other duties as assigned


QUALIFICATIONS/EXPERIENCE

You are a highly accurate person with a strong customer service focus and a substantial ability to work with technology. You are dedicated to making Winnipeg a better place to live, and you possess the following qualifications:
A business certificate and 2-4 years' related experience (or an equivalent combination of education and related experience) A minimum of two years' experience using revenue tracking software or a CRM system, and advanced level Excel skills Exceptional organizational skills, with particular attention to detail Strong interpersonal skills Respectful of confidentiality Ability to learn and thrive in a dynamic, fast-paced, changing environment and manage several tasks simultaneously Ability to work independently and as part of a team, to take initiative and demonstrate curiosity, good judgement, and resourcefulness Can work occasional (paid) overtime as required as part of month-end or year-end accounting cycles




HOW TO APPLY

United Way Winnipeg is committed to achieving and maintaining a workforce that reflects the demographics of the communities we serve. Applicants are asked to self-declare.



We are committed to providing an inclusive, barrier-free work environment, beginning with the hiring process. Individuals applying for employment with United Way Winnipeg may request accommodations at all stages of recruitment and employment from the People & Culture team. All information received as it relates to accommodation will be kept confidential.



To apply, please visit our website or click Apply today!