Job Description

Job Summary:

The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager.



Essential Functions:

Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each Route Sales Representative. Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers. Ensure all company policies and procedures are followed in their district, including safety and Service SOP. Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships. Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch. Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy. Follow written and verbal instructions and perform other tasks as directed by supervision.

Compensation:


$70,000 to $75,000 per year plus quarterly bonuses. Company car provided for driving to locations within district.


Additional Functions:

Work with and support other service personnel as required by supervision.

Qualifications:

Have and maintain a valid Driver's License, keep a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 or older. Demonstrate excellent skills in customer service and route sales. Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player. Recognize colors, sizes and types of product and count, add and subtract accurately.

Education & Experience Requirements:

High School graduation or similar experience. Valid Ontario Driver's License. Postsecondary Education in Business, Account Management or any equivalent program preferred.

Travel Requirements:

Frequently within the branch area.

Typical Environmental Conditions:

Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:

- Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.