Job Description

Department

: Imaging Operations

Position

: District Manager, Imaging Operations

Reporting To

: Regional Manager, Imaging Operations

Level

: N/A

Workload

: Administration and Management 90% / On-site equipment support and knowledge 10%

Full-time:

Yes

Location

: Ontario

Position Summary

:

K'(Prime) Technologies Inc., or K'(Prime), is a global imaging services company based in Calgary, Alberta, and is wholly owned by Nanalysis Scientific Corp. (TSXV: NSCI, OTCQX: NSCIF, FRA: 1N1). K'(Prime)'s business includes chemistry, commercial security, next-generation AI-powered security equipment sales, and airport imaging, such as X-ray and millimeter wave imaging. K'(Prime) offers airport imaging equipment maintenance across all Canadian provinces and territories. We are seeking motivated, problem-solving individuals to join our team of over 130 skilled imaging services technicians, who play a vital role in Canada's aviation security.

The District Manager, Imaging Operations, is the key leader responsible for overseeing and managing imaging activities within your assigned District. Each district will include at least one (1) Class 1 airport and remote site(s). Your main responsibility is to lead a team of imaging services technicians across various work centres, ensuring the delivery of high-quality technical support and services in line with contractual obligations and expected service levels. In addition to technical oversight, you will handle handling administrative and managerial tasks essential to the district's success and the overall well-being of the company. District Managers who have technical equipment training must stay current on all technical platforms to perform preventative, corrective, or authorized work as needed; however, this will be on an exceptional basis. Technical training on airport imaging security equipment is not a prerequisite for this role.

Travelling to airports within your district and providing support to other airports in the region and nationally is needed. The District Manager will also provide interim coverage or support for other airports in their district, region, or country as needed.

Primary Duties

:

Scheduling Assignments

. Coordinate and manage the scheduling and assignments of Preventive Maintenance (PM) work, ideally two or three quarters in advance. Also, coordinate and schedule Corrective Maintenance (CM) and Authorized Maintenance (AW). Ensure the efficient allocation of resources and adherence to project timelines in line with the company's cost-saving goals.

Coordinate AW Projects

. Work closely with K'(Prime) Technical Project Advisors, airport stakeholders, and the Canadian Air Transport Security Authority (CATSA) to ensure that PM work and AW Projects are scheduled and coordinated.

Leave Approval

. Review and pre-approve leave requests to ensure adequate coverage and minimal disruption to operational workflows. Maintain correct records of approved leaves.

Schedule Management and Approval

. Manage and implement schedule changes, including training assignments and shift change requests. Coordinate with relevant stakeholders to improve workforce deployment and allocation. Work effectively with K'(Prime)'s human resources application (Dayforce) to approve district employee timesheets, overtime, and vacations.

Ad hoc CM Assignments

. Choose the main contact for dispatching ad-hoc CM assignments. Ensure quick and effective resolution of unforeseen technical issues.

Equipment Release Requests

. Initiate and coordinate release requests with CATSA, various airport authorities, and security contractors (e.g., GARDA, Allied). Ensure compliance with all regulatory and procedural requirements.

Update Assignments

. Ensure that Senior Technicians promptly record completed tasks in the system. Maintain exact and up-to-date records of task status for effective tracking and reporting.

Weekly Parts Order/Replenishment

. Submit or assign requests for consumable parts to the Western Imaging Services Centre (WISC) and/or the Eastern Imaging Services Centre (EISC) weekly, with a Thursday deadline. Monitor and manage inventory levels to ensure a smooth workflow.

Quality Control (QC) Completed Workorders

. Approve work orders for posting and invoicing, ensuring team members meet or exceed logging and work order standards. Take necessary steps to rectify deficiencies promptly.

Communication

. Directly engage with Airport Stakeholders, Customers, and Customer Representatives.

Coaching and Mentoring

. Guide team members in mentoring or coaching. Support the implementation of regional initiatives or pilot programs as directed by the Regional Manager or senior leadership. Provide feedback to regional management and corporate bodies on process improvements, technician training needs, or district-level innovations.

Performance Review and Evaluation

. Offer constructive feedback on team members' performance, addressing issues promptly and effectively. Support ongoing team growth and development through regular evaluations.

Employee Discipline and Performance Management

. Escalate unresolved operational challenges, stakeholder disputes, or team performance issues to the Regional Manager for resolution and support. Collaborate with the Regional Manager to address complex personnel issues, long-term scheduling gaps, and cross-district project dependencies.

Repairs and Service

. Perform corrective and preventive maintenance on CATSA Security Equipment and infrastructure systems and components, following contracted service levels and technical specifications. Oversee the installation and Site Acceptance of new or redeployed equipment.

Parts Management

. Collaborate with Imaging Services Technicians, Workload Administrators, logistics personnel, and Operations Controllers to ship and receive parts into inventory, demarcate items from inventory, and effectively manage the Return Merchandise Authorizations (RMAs) process accurately and promptly. Create Purchase Orders as needed and complete Shipping Orders to ensure the availability of materials for both regular and unscheduled maintenance activities, following the organization's logistics frameworks.

Strategic and Operational Coordination

. Provide regular operational updates, performance metrics, and staffing reports to the Regional Manager to support regional performance analysis and strategic planning. Attend regular alignment meetings with the Regional Manager and other District Managers to share best practices, address usual challenges, and ensure consistent service quality across districts and regions. Ensure concise and correct logging of Service Orders using Enterprise Resource Planning (ERP) software. Assist Work Centre Health and Safety Representatives with tasks as needed.

Shift Work

: As a management position, this role will not have regularly scheduled shift work.

On Call

: Not foreseen.

Physical Requirement

- Lifting and movement of up to 23kg.

- Possess strong hands-on abilities, manual dexterity, physical strength, and stamina.

- The capability to sit, stand for prolonged periods, walk, climb, reach, bend and maneuver around equipment and work areas is needed.

- Working at heights and on ladders as needed.

District/Provincial requirements

:

- For the Quebec District, fluency in French is mandatory, and a working knowledge of English is needed.

- For the Atlantic District, fluency in English is mandatory, and a working knowledge of French is needed.

Other Requirements

- Valid Provincial Driver's License.

- The ability to travel to the U.S. without requiring a travel visa for training.

- Pass and keep Transport Canada Clearance for Aviation Access and be able to hold a valid Restricted Access Identity Card (RAIC).

Job Types: Full-time, Permanent

Pay: $110,000.00-$115,000.00 per year

Benefits:

Dental care Disability insurance Employee assistance program Employee stock purchase plan Extended health care Life insurance Mileage reimbursement Paid time off Vision care
Application question(s):

Are you able to pass and keep Transport Canada Clearance for Aviation Access and be able to hold a valid Restricted Access Identity Card (RAIC)? Do you hold a valid driver's license and have reliable access to motor vehicle transportation? Are you legally authorized to work in Canada without sponsorship? Do you hold a valid passport? Are you able to travel to the U.S. without requiring a travel visa for training?
Work Location: On the road