Job Description

Would you like to help lead business transformation? Are you excited about expanding the services we provide to our community? We are looking for a strong and experienced Leader who will be responsible for managing all operational and clinical aspects of our large community care operation. We want someone that is passionate about continuous improvement, business transformation, exceptional experience delivery and can drive organizational effectiveness. You are an incredible People Leader and motivator of teams, who wants to make a difference within the growing Healthcare Industry.

Why you'll love working here:

Celebration and Recognition programs Comprehensive health and dental benefit plans Education allowance for employees and family Opportunities for career advancement Employee Assistance Program Employee perks and exclusive offers

What you will deliver:

Continuous improvement to lead the optimization of service delivery, people and processes A vision for Customer Service delivery that sets ParaMed apart in the home care Industry Improve revenues by increasing opportunities and promote ParaMed across the District Monitor clinical, employee, financial, operational, quality and contractual Key Performance Indicators against standards and ensure we are meeting or exceeding targets Experience with financial budgets, P&L, and NOI. Strong understanding of controlling costs as well as business development and operational improvements Analyze trends and recommend/implement actions to positively improve client experience, employee experience, and clinical and business outcomes Strong Leadership to inspire and motivate the team to continuously improve Develop strong relationships with the HCCSS/Ontario Health Teams in order to develop an in-depth understanding of the needs in your area Identify and coordinate new business opportunities and regional expansion

What you bring:

7 to 10 years of progressive experience in management, ideally in a multi-site environment Demonstrated ability to drive operational improvements and solve problems Strong track record in leading development and integration of profitable business, customer experience and marketing strategies Strong client and employee focused approach to management Strong experience in performance management strategies and improved engagement with both staff and client experience Must have a solid knowledge of the principles, practices and methods of business development, operations, service delivery, customer and employee experience, financial management and control, program development, implementation and evaluation, and human resources practices. Ability to work in a fast paced, demanding environment Strong entrepreneurial, continuous improvement and marketing skills with the ability to motivate and drive change Optimistic and passionate leadership style

Time Type:

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Full time
Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let's succeed together!



ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.