Job Description

About Fernie Brewing Company:

Fernie Brewing Company is a fast-growing and dynamic craft brewery situated in the popular mountain town of Fernie, B.C. We are passionate about brewing exceptional beers and the people who make it all happen.

At FBC we're dedicated to consistency and quality in all aspects of our business, and we are looking for results-oriented individuals who are stoked about the outdoors and our brand. We believe in quality, community, collaboration and mountain culture in a fun, inclusive work environment.

What you'll be doing:

As our Distribution Centre Associate, you'll be responsible for a variety of tasks within the Distribution Centre and Brewery. You will be taking orders and preparing shipments; answering incoming calls and emails; and assisting our Production, Warehouse and Delivery teams.

The Distribution Centre Associate must be self-motivated and highly organized with the ability to multitask in a fast-paced environment.

Main responsibilities will include, but are not limited to:

Order Desk: Receiving and processing orders (via telephone, email, and Sales Team) Ensuring orders are processed accurately and on-time Updating & maintaining accurate customer records Customer Service: Phone reception - answering & fielding calls Responding to customer inquiries via email & phone Providing exceptional customer service to our customers, suppliers & teams Logistics: Booking and tracking orders Troubleshooting shipment and order issues Warehouse and Delivery Picking orders and assisting in our Warehouse Receiving shipments when needed Assisting our Production team as needed Delivering packaged product and kegs to our local accounts as required Providing administrative support to our Management, Tasting Room and Sales Teams

Requirements:

Working knowledge of Microsoft Office and comfortable learning new software Class 5 Driver's License and Clean Driver's Abstract Exceptional verbal communication skills and telephone etiquette Strong customer service skills Physically able to maneuver full kegs and packaged beer Experience driving larger trucks an asset An enthusiastic attitude - willing to learn new skills and work as part of a team Strong time management and multi-tasking skills Excellent organizational skills & detail oriented
This is a full-time, permanent role and is approximately 40 hours per week, Monday-Friday during business hours. We offer a competitive compensation package, including dental, medical and lifestyle benefits, as well as great perks such as a merchandise allowance.

At FBC our teams work collaboratively and respect each person's unique perspective and contribution. We are committed to inclusive and barrier-free recruitment & selection processes and we welcome applications from qualified individuals from all backgrounds.

Please apply with resume and cover letter.

Thank you for your interest in joining our team, please note only those candidates selected for further consideration will be contacted.

Closing date:

September 21, 2025

Job Types: Full-time, Permanent

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Store discount Vision care Wellness program
Work Location: In person