Dispatcher/customer Service

Red Deer, AB, CA, Canada

Job Description

Company Overview



Founded in 2018, Environmental 360 Solutions (E360S) is dedicated to becoming North America's leading and most trusted environmental management company. Growing through acquisition and organic growth, E360S provides environmental and waste management solutions to municipalities and commercial customers.

Position Description



We currently have an exciting role for a Dispatcher and Service Coordinator to complement our Red Deer office with ensuring excellent service to our customers.

Position Responsibilities



Schedule routes and dispatch crews to ensure operational efficiency and customer satisfaction Perform data entry duties in the Company's system (TRUX) Use software tools to manage a variety of tasks, such as procurement, time and attendance, fleet management control, expense reporting, inventory, accounts receivable, accounts payables etc. Complete, daily, weekly, and monthly compliance paperwork Validate timecards and overtime to submit to payroll for processing Support Management to ensure that they are optimizing the efficiencies of their respective crews Act as the first point of contact to provide information to customers. Coordinate program participation and changes to regional policies, communicate with managers about operational concerns and or logistics issues Coordinate daily with maintenance on operational needs Prepare quotations for customers (work with Sales or Operations Manager) Provide administrative support to the Transportation Operations Manager as needed

Qualifications



3 - 5 years' experience in a dispatch role Knowledge of the city and region Understanding and experience with Hydrovacs and Vacuum trucks Administrative experience is an asset Highly organized with strong attention to detail Flexibility and willingness to work simultaneously on a wide range of tasks and projects Experience in waste industry is considered an asset Strong communication skills (both verbal and written) Proven ability to work independently while being a team player Ability/knowledge of TRUX waste management software application system is an asset

What We Offer



Competitive base salary Company sponsored benefits RRSP/DPSP Contributions Room for advancement

How To Apply



Click on the apply now button to submit your resume. Due to the high volume of resumes we will only be contacting candidates that best meet the needs of the business. Thank you for your interest in Environmental 360 Solutions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

#INDM - MEDIUM PRIORITY

Job Type: Full-time

Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance Profit sharing Vision care
Schedule:

Monday to Friday
Experience:

Dispatch: 1 year (required) Waste : 1 year (preferred) Customer service: 1 year (required)
Work Location: In person

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Job Detail

  • Job Id
    JD2545071
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Red Deer, AB, CA, Canada
  • Education
    Not mentioned