for our Terminal located in St. John's. Reporting to the Dispatch Supervisor / NL Logistics, the dispatcher works in a team environment on a shift schedule and is responsible for coordinating all moves within St. John's, assisting with on-time delivery while achieving customer satisfaction. Work schedule will involve working nights, weekends and on statutory holidays as part of a rotating schedule.
Tasks and responsibilities
Schedule loads based on safety, customer service and load efficiency from the customer information received
Maintain and update dispatch system to ensure accuracy of arrival and departures times
Create, communicate, schedule and maintain the drivers' schedule
Proactively plan for contingencies in order to prevent service failure
Pre-dispatch drivers for early morning deliveries
Assist in ensuring equipment scheduled for maintenance is brought to the appropriate garage for repairs
Effectively communicate with customers on a daily basis
Perform other duties, as assigned.
Qualifications
Post secondary education or equivalent combination of experience and education
Minimum of 2 years of experience in the transportation industry
Computer literate
Skills
Excellent written and oral communication skills;
Excellent interpersonal skills;
Strong organizational and priority management skills;
Excellent multitasking skills;
Demonstrated "think outside of the box" approach to problem solving;
Customer and deadline oriented;
Strong analytical skills.
You are interested and believe you have the skills we are looking for? Please forward your resume and cover letter as soon as possible to:
www.oceanex.com/hr
Oceanex Inc. is committed to equity in employment and encourages all qualified individuals to apply. We thank all candidates for their interest but wish to advise that only those selected for an interview will be contacted. No telephone inquiries please.
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