Job Description

Dispatcher / Scale Operator

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Requisition ID: 14610
Location:
Calgary, AB, CA, T2J 7H7 Calgary, AB, CA, T2J 7H7
Pay Type: Hourly

COMPANY OVERVIEW

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.


As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we're ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We're in every construction market.


Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.


Description:

ABOUT THE ROLE

The

Dispatcher / Scale Operator

is a key operational role responsible for managing daily aggregate deliveries, coordinating truck activity, and ensuring accurate weigh scale operations. Reporting to the Customer Service & Logistics Manager, this position combines customer service, scheduling, dispatching, and data entry in a fast-paced environment. The role ensures safe, legal, and efficient movement of materials across Amrize sites while supporting internal and external customer needs. Based in the greater Calgary area, the role requires strong organizational, communication, and multitasking abilities.

WHAT YOU'LL ACCOMPLISH

Weigh and process inbound and outbound truck traffic accurately, ensuring legal compliance and correct data entry. Coordinate truck schedules for deliveries and pickups, assigning haulers to customer orders efficiently. Maintain open and professional communication with haulers, drivers, and customers to ensure timely service. Operate one or more scale systems, enter customer and load data, and complete material tracking reports. Ensure proper processing of cash sales (card only), including reconciliation and spreadsheet tracking. Perform general office duties including supply ordering, paperwork tracking, and contractor time reporting. Maintain cleanliness of scale house and office spaces while supporting safe site access and behavior. Assist with internal and external reporting through spreadsheets, haul cards, and system exports. Support accurate recording and dispatch of aggregate and asphalt orders while ensuring the right product reaches the right destination. Demonstrate a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

WHAT WE'RE LOOKING FOR

Education:

High School Diploma or Equivalent

Additional Education Preferred:

Training in customer service or IT systems is an asset

Required Work Experience:

Experience in construction, haulage, dispatch, call centre, or scale operations

Required Training/Certifications:

On-the-job training will be provided. Must have valid driver's license and access to reliable transportation (many sites are remote)

Required Technical Skills:

Proficiency in Microsoft Office (Excel, Word), Google Workspace (Docs, Sheets); experience with SAP programs or Vizzn is an asset

Travel Requirements:

Travel between Amrize sites within the greater Calgary area is required

Additional Requirements:

Excellent communication and telephone etiquette Strong organizational and planning skills with ability to multitask under pressure Solid math and data entry skills with strong attention to detail Customer service orientation with problem-solving ability Team player who can work independently when needed Able to stand for extended periods and work early mornings, weekends, and holidays during peak season Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

Flexible Health & Dental benefits coverage for you and your dependents A generous Pension Plan designed to support you through various stages of your career and life Access to voluntary programs like RRSP and TFSA for future financial planning Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges Easy access to mental health and well-being support Service recognition awards to celebrate your contributions Perks & discounts on a variety of products and services Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities Financial support for new parents beyond statutory benefits An inclusive and welcoming environment where everyone can be themselves A collaborative work culture in a supportive and team-oriented work environment Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable

As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, will be required.

BUILDING INCLUSIVE WORKSPACES

At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition!


Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.


In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting-accommodations@amrize.com. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.


While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.