Job Description

Location:

This full-time position is based at

Downey Home Hardware & Building Centre

at 1106 Cleveland drive, Riverview, New Brunswick.

Position Overview:

The Dispatcher is responsible for coordinating and overseeing the transportation of goods to ensure efficient routing, accurate scheduling, and timely deliveries that meet customer and operational requirements. This role serves as a central communication link between drivers, customers, and internal teams while promoting safety, compliance, and operational efficiency.

Key Responsibilities:

o Oversee the transportation of goods, ensuring efficient routes, accurate scheduling, and timely deliveries to meet customer requirements.

o Utilize logistics software or systems to optimize delivery routes, minimize transportation costs, and maximize efficiency.

o Assign drivers or delivery personnel to specific routes and deliveries, considering factors such as proximity, capacity, and urgency.

o Serve as a primary point of contact between drivers, customers, and internal stakeholders, providing updates, addressing inquiries, and resolving conflicts or discrepancies.

o Lead and supervise a team of drivers or delivery personnel, providing guidance, training, and performance feedback to ensure a high level of productivity and professionalism.

o Maintain accurate records of deliveries, vehicle inspections, and other relevant documentation. Prepare regular reports on delivery performance, efficiency, and other key metrics.

o Ensure compliance with applicable transportation regulations, company policies, and safety standards. Promote a culture of safety and implement measures to minimize accidents or incidents.

o Proactively identify and resolve logistical challenges, such as rerouting due to road closures, vehicle breakdowns, or changes in delivery requirements

o Additional duties as required.

Skills and Qualifications:

High school diploma or equivalent. Proven problem-solving skills and the ability to work effectively in a team-oriented environment. Strong organizational skills with the ability to manage multiple projects and deadlines. Experience in customer service is required; knowledge of building materials is an asset. Proficiency in Microsoft Office and a willingness to learn new software programs. Bilingualism (French and English) is a significant advantage.

Working relationships

o Reports directly to the Downey Logistics Manager.

About Elmwood Group:

For over 50+ years, the Elmwood Group has proudly served Southeast New-Brunswick with nine retail locations offering unparalleled expert advice, product selection, and support. Our locations include:

5 Home Hardware Building Centre locations: Elmwood, Dieppe, Magnetic Hill, Downey, Tediche

1 Home Building Centre - Grande-Digue

Home Furniture & Lightning showroom boutique

Elmwood Manufacturing (Interior doors & finishes)

Elmwood Commercial

Our vision & mission is to continuously grow by being the highest value provider to our clients by providing solutions through outstanding customer experience. We are guided by our core values of integrity, teamwork, accountability, adaptability, and empowerment.

Diversity and Accommodation:

We are an equal-opportunity employer and welcome applications from all qualified candidates. We will accommodate the needs of candidates during the hiring process in accordance with the Human Rights Code.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Type d'emploi : Temps plein, Permanent

Avantages:

Assurance Dentaire Assurance Invalidite Assurance Maladie Complementaire Assurance Vie Assurance Vision Bourses d'Etudes Conges payes Cotisation egale au REER Evenements d'Entreprise Programme d'Aide aux Employes Stationnement sur place Tenue Decontractee
Lieu du poste : En presentiel