Job Description

Access Communications is seeking an energetic, motivated, customer focused individual to join our Dispatch team. Access is a fast paced, dynamic organization, with a positive work environment. As one of Saskatchewan's Top Employers and as a 100% Saskatchewan Co-operative, we offer competitive wages and a comprehensive benefits package.


Do you like working with all kinds of interesting people? If so, we have a fantastic opportunity for a

Dispatcher

in Regina.


As a Dispatcher:


You love to save the day, taking ownership of coordinating all field activity for a province wide fleet of technicians to ensure commitments are met in customer service, installation and plant functions. You use a positive approach to monitor and adjust booking times to ensure we are delivering the customer service Access is famous for. You are fast on your feet & can keep up with constantly evolving information & procedures as part of a high-tech company that leads the way in TV, Internet, Phone, & Security services. You have a flexible schedule, and are able to work a combination of days, evening and weekends with open availability. Dispatch is scheduled from 7:00am - 9:30pm, 7 days a week. This part time position is nearly full time hours and will be scheduled 30-37.5 hours per week.
Competencies you have for success:


Top-notch Customer Service skills including empathy, professionalism, courtesy, common sense, & patience. Talent for handling a large number of calls efficiently & accurately in a busy environment. Must be able to work well both independently and in a team environment. Geographical knowledge of Regina and Saskatchewan would be an asset. Ability to respond positively to constructive feedback. Capacity to quickly adapt to new processes, procedures, & technology. 1 - 2 years of previous Dispatch experience is an asset. Minimum grade 12 education. Clear Criminal Record Check.
The benefits:


Great Salary - Starting at $25.22/ hour! Outstanding Benefits Package, including Health, Dental and Vision Amazing competitive staff discounts on all services Company matched pension plan. Health and Wellness benefits Ongoing training and development opportunities with opportunities for career advancement. Volunteer Opportunities! We do great things in the community and everyone here is part of that. * Join a great team! Build your career with Access Communications!