Job Description

About Us:

Ward Tirecraft is a trusted name in tire and mechanical services across Western Canada. Our team is committed to delivering fast, reliable, and professional service to keep our customers on the road. We are currently looking for a

Dispatcher

for Mobile Tire Service at our 3307 location to help support our growing operations.

Position Overview:

As a Mobile Tire Service Dispatcher, you will be the key link between customers, technicians, and the shop. You'll be responsible for scheduling service calls, dispatching tire technicians, coordinating mobile service units, and ensuring that customer needs are met quickly and efficiently.

Responsibilities:

Schedule and dispatch tire service technicians for on-site and emergency calls. Answer incoming customer calls and provide timely updates on service status. Coordinate workload between the shop and mobile service units. Track technician progress and adjust schedules as needed. Maintain accurate records of service requests, work orders, and completed jobs. Communicate clearly with customers, drivers, and technicians to ensure smooth operations. Support shop operations as required.

Qualifications:

Previous experience in dispatching, scheduling, or logistics (preferred). Experience in the automotive/tire industry is an asset but not required. Strong communication and organizational skills. Ability to multitask and work in a fast-paced environment. Proficiency with computers and scheduling software. Positive attitude and customer service focus.

What We Offer:

Competitive wage based on experience. Benefits package after probation period. Opportunity to work with a supportive and experienced team. Career growth opportunities within the Ward Tirecraft network.

How to Apply:

If you're organized, proactive, and thrive in a fast-paced environment, we'd love to hear from you. Apply today with your resume!

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Dental care Extended health care Life insurance
Experience:

mobile tire service dispatching: 1 year (required)
Work Location: In person