Job Description

Dispatcher - Maple Leaf Disposal (Langley, BC)

Join the Lower Mainland's fastest-growing waste management company.

At

Maple Leaf Disposal

, we're proud to serve our communities with reliable, sustainable, and customer-focused waste and recycling solutions. As our operations continue to expand, we are seeking a

Dispatcher

who thrives in a fast-paced environment and values teamwork, communication, and accountability.

About the Role

The Dispatcher plays a key role in the daily success of our operations by coordinating drivers, optimizing routes, and ensuring every customer receives exceptional, on-time service. You will be part of a supportive, driven team that values proactive communication, efficiency, and problem-solving.

Key Responsibilities

Plan, organize, and optimize daily routes to meet customer needs while maintaining productivity and efficiency targets. Schedule and assign drivers to routes, ensuring they have the right tools, equipment, and information to complete their assignments safely and efficiently. Serve as the primary communication link between drivers, customers, and internal departments--including sales and operations--to ensure service excellence and real-time issue resolution. Monitor progress throughout the day, anticipating and addressing route or equipment challenges to prevent service disruptions. Maintain accurate and up-to-date information in the company's dispatch and routing systems. Build and maintain strong, positive relationships with drivers and customers to ensure collaboration, trust, and transparency. Support weekend operations. Participate in daily check-ins with the dispatch and operations team to review service performance and opportunities for improvement.

Qualifications

Experience:

Minimum 1-2 years of dispatch, logistics coordination, or route planning experience (waste industry experience an asset but not required).

Knowledge:

Familiarity with Lower Mainland geography and municipalities is essential.

Skills:

Exceptional organizational and problem-solving abilities. Clear and professional communication--both written and verbal. Strong data entry accuracy and attention to detail. Proficiency in Microsoft Outlook, Excel, and Word.

Attributes:

Calm under pressure and capable of making quick, sound decisions. Team-oriented, dependable, and committed to operational excellence. Customer-focused with a strong sense of ownership and accountability.

Compensation & Benefits

Full-time, permanent position

Tuesday to Saturday

Competitive salary

based on experience. $30.00 to $33.00

Benefits package

available after 6 months of employment. Opportunity for growth within one of the region's most dynamic waste management companies.
Job Type: Full-time

Pay: $30.00-$33.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care
Work Location: In person