Job Description

Dispatcher

Student Transportation of Canada (STC) is seeking a dependable and detail-oriented Part-Time School Bus Dispatcher to support its Halifax-based transportation operations. Reporting to the Operations Supervisor, the Dispatcher plays a key internal role in ensuring the safe and reliable movement of students by coordinating drivers, tracking route performance, and resolving real-time service issues.

Key Responsibilities:

Dispatch drivers daily to ensure all special needs routes run safely and efficiently. Monitor real-time vehicle activity using GPS software, respond promptly to issues or delays, and communicate internally as needed. Post late route notifications in BusPlanner to ensure timely updates are available to parents, care-givers, and schools. Act as the main point of contact for drivers, relaying schedule changes, safety updates, or route adjustments. Support coordination with the Operations Supervisor for any changes to individual students' transportation needs, ensuring those changes are implemented smoothly and effectively. Track and report attendance, route coverage, vehicle issues, and driver concerns. Assist with new driver onboarding by providing route briefings and dispatch support. Participate in afternoon dispatch coverage Follow all company policies and union guidelines to maintain a respectful and compliant workplace.

Qualifications:

Experience in transportation dispatch or logistics is preferred; school bus transportation experience is an asset. Familiarity with Zonar (real-time monitoring) and BusPlanner (late notifications) is a strong asset. Excellent organizational and communication skills with the ability to work well under pressure. Proficient with basic office technology, including email, Excel, and routing tools. Strong problem-solving skills and the ability to remain calm in time-sensitive situations. Knowledge of the Halifax-area school network is a plus.

Why STC?

Competitive compensation and benefits Meaningful work contributing to student safety and inclusion Opportunities for growth and internal advancement Collaborative, supportive team culture
Job Types: Permanent, Part-time

Pay: $22.86 per hour

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking RRSP match Vision care
Work Location: In person