Job Description

Nymi exists to create a world where people and technology connect in a manner that is safe, secure, and simple. Solving difficult problems requires that we think differently, and not simply better, about a solution. With this mentality, we created a first-of-its-kind solution that connects people to their entire workplace through one platform. Our diverse, global customer base represents some of the world's largest innovation-driven companies in key sectors such as pharmaceutical manufacturing.

Nymi is looking for an experienced Director for our sales engineering team. Reporting to our Senior Vice President of Field Operations, you'll lead our sales engineering team in a player/coach role as they support bookings growth in North America, EMEA and Asia Pacific. You'll assist in Nymi's go-to-market function, optimize the selling process, and help improve our products and our company. In addition, you will lead Nymi's engagement with Technical Partners.

What you'll be doing

Technical Deliverables:

• Providing pre-sales support to prospects, customers & partners, including customer requirements analysis, solution architecture and proposal development, partner go-to-market support and training, and awareness of Nymi-specific and associated components required for a solution
• Developing & maintaining Nymi's Technical Partner Program; working closely with Nymi's Director, Channels & Alliances, and Product Team to coordinate partner strategy
• Foreseeing obstacles in sales situations or deployment-responding quickly and troubleshooting any issues that arise
• Deciding priorities & strategies for Nymi's sales engineering function, and ensuring customers' technical needs are met
• Helping to move customers from initial interest in Nymi, through POVs, Pilots to full-scale production

Optimizing Selling Process:

• Identifying, building, managing, and improving Nymi's demo capability
• Identifying and building an information repository to address typical customer issues
• Providing sales/technical enablement training to the team, including use-case scenarios, sales/demo scripts, evaluation/demo environments, and sales presentation materials
• Helping create, maintain, and improve Nymi's Technical Questionnaire to capture technical environments
• Collaborating with the customer success team in facilitating seamless onboarding of customers to projects to achieve ultimate sales objectives for each account
• Working with partners to facilitate wider market presence

Product & Company Improvement:

• Acting as the voice of the market for input into product intake funnel
• Reviewing planned product roadmap and releases to address customer and market need
• Offering input across the organization as the voice of the market
• Providing input to management for continual improvement of operations and the Nymi solution

What you bring to the table

• Experience leading a team of sales engineers working remotely
• Experience in Identity and Access Management
• Knowledge of Windows Domains & Networks
• Experience in Active Directory/Azure AD
• Experience in Authentication Technologies
• An understanding of FIDO2 and other authentication standards
• An understanding of Network Security Standards
• Experience with Wearable Technology a plus
• Experience with NFC and BLE a plus
• MSSQL a plus

This position is remote.

Please include a cover letter in addition to your CV.

What is it like to work at Nymi?

We're creating a world for the connected worker where both companies and employees are excited, secure, and seamlessly connected. Nymi is a talented and driven team that takes risks, solves problems, and is highly adaptive.

At Nymi we embrace diversity; we understand that a diverse set of voices allows for creativity and innovation. Our commitment to being a positive and inclusive work environment goes to the core of our values. We are looking for an exceptional teammate to join an amazing group of people. Nymi is growing and offers generous benefits, flexible work schedules and models (remote, in-office or hybrid). Here, you have the opportunity to build your career at your own pace, without limits.

Candidates selected for an interview will be contacted by email or phone. Please let us know if you require any accessibility considerations in your response so that we can prepare appropriately.