Job Category: Retail Banking
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We are currently seeking a Director, Retail Banking to join our team.
The Director, Retail Banking is responsible for developing and directing the growth strategy and service portfolio goals for assigned branches within a specific First West region. The role proactively promotes the organization within the community; provides sales and service leadership, coaching and direction to branch management; leads all strategic aspects of the promotion, sale and referral of FW products and services; and participates in the development and implementation of corporate and regional sales standards. This position is primarily based at branches across the Envision region, with additional support provided from our Langley Collaboration Centre.
Here's what would be included as a part of your typical day * Leadership: Provides leadership and direction to assigned branches through coaching and mentoring of the branch management team; ensures a high degree of employee engagement and retention; recruits, determines appropriate orientation/training and ongoing development plans; and evaluates the performance of assigned branch managers. Utilizes the Day in the Life as a guideline to prioritize and manage schedules - to align efforts in reaching goals while offering a remarkable, consistent member experience across First West.
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