Job Description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Director, Quality and Performance to join our Shannex team based in Halifax, Nova Scotia.

Reporting directly to the Chief Operating Officer, the Director Quality and Performance is accountable for collaborating with the Executive Leadership Team, Senior Operating Team and Senior Leadership Team in the implementation of the organization's strategic initiatives; development, translation and implementation of the annual priorities, and accountability mechanisms (scorecard & targets). The Director ensures there are structures, systems and processes in place to enable Shannex to achieve the desired organizational outcomes. To achieve this, the Director works with a focus on strategy, measurement, accountability, analytics, research and innovation. A key function of this role is ensuring that there is a robust decision support strategy which includes the development of multiple data sets and sources of operating and planning information to facilitate and inform real-time organizational decision making and performance measurement.

The Director is accountable for developing and executing the organization's research agenda and partnerships, creating value for the organization in the immediate term and value for the organization, sector and research community in the medium to long term. The Director, Quality and Performance also leads the organization's strategy development, execution, capacity-building and support models in relation to research agenda, innovation, quality management, project management and data analytics.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you\'ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (with employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• In collaboration with the Executive Leadership Team, is accountable to provide advice, recommendations and information to the Senior Leadership Team to fulfill its governance obligations with respect to:

• the achievement of the organization's strategic priorities;
• the annual organizational planning process and achievement of annual priorities;
• oversight of the organization's performance, including, but not limited to, the monthly review of critical to quality and key performance indicators; accountability framework.

• Negotiates performance plans across the enterprise, and mobilizes commitment to performance targets; holds leaders accountable to achieve agreed-upon targets
• Leads the management, monitoring and evaluation of organizational performance in accordance with performance and accountability targets and priorities, identifying connections between present actions and their future impact on the provider and health system
• Accountable for delivery of projects assigned to the PMO

About You

In addition to placing high value on continuous improvement, collaboration, and accountability, you bring:

Required Education

• Bachelor's degree (undergraduate university degree)

Education considered an asset

• Master's degree in Health, Business Administration preferred
• Project Management Professional (PMP) designation

Required Experience

• 7-10 years relevant experience working with strategic initiatives, analytics and project management

Experience considered an asset

• Experience in a healthcare setting

Skillset and Knowledge

• Proficiency in Microsoft Office suite and Microsoft Excel skills
• Solid experience in supporting organizational strategic initiatives and performance
• Superior knowledge with research and data analytics
• Expertise in Change Management
• Excellent presentation skills
• Strong ability to think critically
• Excellent written and oral communication skills

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For 35 years, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and a home care division of team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you're ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion, and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.
Only those selected for an interview will be contacted.

Shannex