Job Description

At Helm Operations, we build the software that keeps the world's maritime operations moving. From tugboats in Vancouver Harbour to offshore service vessels in the North Sea, our customers run their businesses with Helm CONNECT. And we don't take that lightly.

We've grown from a small start-up on Canada's west coast into a global leader serving many of the world's largest maritime companies. Our mission is simple: deliver software that connects the marine industry like no other technology company.

But world-class software doesn't happen by accident, it takes tough teams, ownership, and deep care for customers. That's The Helm Way.

Now, we're looking for an innovative and collaborative Director of Product to join our crew and steer the next wave of product innovation at Helm.

Your mission

As the Director of Product Management, you will play a pivotal role in shaping the future of our products. This strategic and visionary position involves defining the product vision, aligning strategies with business goals, and driving innovation.

You'll lead a talented product team, collaborate with senior leadership, partner with Sales and Marketing and ensure successful product launches.

What you are responsible for:

Product Strategy and Vision:

Develop a clear and compelling product vision that aligns with our overall mission and customer needs, as well as meets our revenue targets and commercial goals. Craft a strategic roadmap that outlines how the product will evolve over time, driving our markets and ensuring our long term success. Collaborate with stakeholders to prioritize features, enhancements, and improvements to deliver our mission while achieving revenue growth and retention targets.

Build and Lead a High-Performing Product Team:

Recruit, mentor, develop and manage a product team with the required skills to deliver product expectations. Foster a culture of excellence, creativity, collaboration and success within the team. Empower team members to take ownership of their respective product areas.

Stakeholder Management and Alignment:

Work closely with the senior leadership, and other stakeholders to align product strategies with overall business objectives. Present product updates, roadmaps, and strategic plans. Advocate for resources and support necessary to achieve product goals.

Drive Product Innovation:

Follow industry trends, emerging technologies, and customer needs and understand how they may influence or affect the product roadmap and vision. Identify opportunities for innovation and differentiation in the market. Encourage experimentation and creative thinking within the prod

Ensure Successful Product Launches:

Coordinate cross-functional efforts to bring new products and features to the market. Define launch plans, including pricing, and positioning. Collaborate with Sales and Marketing on go-to-market strategies. Monitor product performance post-launch and iterate based on user feedback.

Setting Key Performance Indicators (KPIs) and Objectives:

Define, measure, and track the relevant KPIs and OKRs used to measure success.

Driving Product Discovery and Research:

Set the stage for effective product development by driving product discovery, market research, and competitor analysis. Collaborate with Sales and Marketing to understand market dynamics.

What you bring to the team:

Domain Expertise:

Understanding market dynamics, customer needs, and industry trends. Extensive Product Management experience with proven track record of successfully managing complex products and driving growth. 5+ years of leading product development teams and delivering impactful products.

Technical Acumen:

In-depth knowledge of software development practices, technologies, and methodologies (e.g., Agile, Scrum, DevOps). Proficiency in technical concepts related to the product, such as APIs and databases, cloud computing. High level knowledge of various programming languages and their use cases. A comprehensive grasp of the products architecture, how different components interact, scalability considerations and technical dependencies. Confidently contribute to technical discussions with development teams, architects, and engineers. An understanding of best practices for securing products and handling user data. Proficient using JIRA, Confluence and Microsoft 365 product suite

Business Acumen:

Strong business sense and the ability to align product decisions with overall company strategy. Proven experience with budgeting, financial modeling, cost-benefit analysis, pricing strategies, revenue projections, and ROI calculations. Ability to analyze market dynamics. How markets operate, market trends, customer behavior, and competitive forces. Ability to measure the success of the products using metrics such as revenue growth, customer satisfaction, and market share.

Leadership Skills:

Proven ability to inspire and guide the team through motivating, mentoring, and fostering collaboration among cross-functional teams. Ability to assess talent gaps and plan for future talent needs to support product vision. Strong coaching skills. You empower the team to own their own development and support the growth of your team in terms of their career and their capability.

Communication and Collaboration:

Excellent communication skills to convey the product vision, strategy, and priorities to cross-functional teams, executives, and stakeholders. Active listening to understand others' perspectives and addressing concerns effectively. Ability to work closely with engineering, design, marketing, and other teams. You are strong at building strong relationships and fostering collaboration. You can handle conflicts diplomatically and are strong at finding win-win solutions while maintaining team cohesion.

Problem-Solving and Decision-Making:

Demonstrated ability to balance multiple tasks, deadlines, and competing demands. Proficient is using data analytics to drive decisions by identifying patterns and extracting actionable insights from complex data sets.

Change Management:

Adaptability and resilience to manage changes in product direction, market conditions, and organizational priorities. The ability to lead teams through transitions, inspire confidence, and motivate them to embrace change while maintaining focus on the product vision. Ability to think strategically about how changes impact the product, organization, and customers. Must be able to consider long-term implications and align changes with overall business goals.

Certifications and Training:

Previous experience as a Product Manager, Business Analyst, or Product Owner in a software company.

Bonus points if you also have:

Maritime Industry Knowledge. Certifications that demonstrate best practices for Product Management, Business Analysis, Scrum, Agile, Project Management are an asset.

Who you are:

Goal-Oriented:

You set and achieve ambitious goals, understanding their strategic importance to the company's success that drives broader business outcomes and long-term vision.

Self-Motivated:

You take ownership of your work and ensure timely delivery, demonstrating a high level of autonomy, while overseeing the entire product lifecycle, requiring greater initiative and leadership.

Communication Skills:

Your communication is clear, concise, and impactful, tailored to diverse audiences, including executives and stakeholders, requiring you to navigate complex organizational dynamics and influence at higher levels.

Versatility:

You thrive both on your own and as part of a team andyou strong at engaging cross-functionally.

People Skills:

You enjoy interacting with customers and stakeholders, building strong relationships to gather insights and drive product success while prioritizing strategic partnerships and customer advocacy.

Ownership:

You take responsibility for your role and drive initiatives forward, demonstrating a high level of accountability, owning the overall product strategy and vision.

Problem-Solver:

You approach challenges with critical thinking and creativity, making data-driven decisions.

Forward-Thinking:

You push the boundaries of innovation and design, anticipating market trends and opportunities that drive future product direction and growth.

Quality Work:

You consistently deliver high-quality work, ensuring the product meets high standards and user experience.

Resourceful:

You find or create the tools and processes necessary for success to implement strategic improvements across the product lifecycle.

Team Player:

You motivate and support those you interact with to drive collective success.

Attention to Detail:

You balance detail orientation with strategic oversight. You are highly organized and meticulous, ensuring nothing falls through the cracks.

You Learn by Doing:

You embrace hands-on learning and continuously seek new knowledge, staying ahead of industry trends, and cultivate a broad and deep understanding of the market and technology landscape.

Salary:

This role offers a competitive base salary of

$135,000 - $150,000 CAD

, with

On-Target Earnings (OTE) of $190,000 CAD

through a performance-based incentive plan.

To Apply on Helm's Career's page

https://brilliancanada.wd3.myworkdayjobs.com/HelmOperations/job/REMOTE---British-Columbia-Canada/Director-of-Product-Management_R50879-1

Worker Type:

Regular

Number of Openings Available:

1

Salary is subject to your relevant skills, experience, and capabilities as well as your location

Research has shown that women & under-represented minorities read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we are ideally looking for, but we encourage you to apply even if you don't meet everything 100%. Everyone has unique strengths & weaknesses, and we hire for strengths and potential.

Helm is proudly an Equal Opportunity Employer where everyone is welcome. Everyone brings a different personal story and perspective, and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.

While we thank all candidates who apply, we will be reaching out to candidates who meet the hiring manager's requirements on their resume.

Job Type: Full-time

Pay: $135,000.00-$150,000.00 per year

Benefits:

Casual dress Company events Dental care Employee assistance program Extended health care Flexible schedule Life insurance Paid time off Vision care Work from home
Work Location: Remote