Director, Planning Logistics

Mississauga, ON, Canada

Job Description

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CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world\xe2\x80\x99s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You\xe2\x80\x99ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You\xe2\x80\x99ll help change how goods get to market and contribute to global sustainability. You\xe2\x80\x99ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our
Hybrid Work Model .



Position Purpose
  • Reporting to the Sr. Director of Supply Chain, this self-starting, highly motivated individual is responsible for making supply chain logistics a competitive advantage for CHEP by leveraging our world class planning techniques, strong network scale, and capability to achieve service excellence for customers at a cost leadership position in the marketplace.
  • Use our supply chain capability to develop an unassailable position in the marketplace by engaging with our internal and external customers to create unparalleled value for our employees, customers, and shareholders.

Scope
  • Lead a team of highly skilled supply chain professionals to develop and deploy the supply chain strategic and tactical fulfilment plan, including international flows into the USA region
  • In addition, this person overseas the logistics transaction execution team to ensure that delivery and collection of equipment for our customers is timely, cost effective, and optimized to drive lowest total supply chain costs
  • Owns the customer experience for 5,000+ customer touch points such as order and delivery, retailer collection, critical response requirements, and the action plans to continuously improve our service excellence
  • Plans accordingly to accommodate growth, customer network changes, and transport availability to meet the changing needs of the customer and the business
  • Leads transport collaboration and customer engagement to create value for customers personally for large top 25 Manufacturer and Retail customers in support of Brambles \xe2\x80\x9cGo to Market\xe2\x80\x9d solutions strategy


Number of Reports
  • Indirect 30
  • Direct: 3


Major/Key Accountabilities
  • Ensure that CHEP Canada network scale and transport buying power creates a competitive advantage for CHEP and our customers
  • Manage the overall logistics transactional activity, flows, direction and spend to optimize flows and achieve lowest supply chain cost for CHEP
  • Drive local strategic initiatives aligned with the global / NA business key strategic themes that deliver cost out initiatives per annum
  • Engage actively with customers to lead, develop, and execute the transport collaboration JBP process to optimize shared transport flows, and create value for customers and CHEP
  • Identify a suite of opportunities to embed logistics solutions within our customers\xe2\x80\x99 supply chain such as green lanes, shared carriers, TPM and reverse logistics service offerings. Own the marketing, customer engagement, solution selling, business case development and executional phases for these offerings.
  • Translate global best practices into Canada
  • Prepare budgets, forecasts, and ensure budgeted transport costs are achieved through a series of initiatives aimed at streamlining and optimizing our logistics costs
  • Drive a culture of Zero Harm and proactive incident prevention with employees
  • Develop people and advance their capability with challenging assignments and career pathing


Measures
  • Inventory management and position of product across network,
  • Customer on-time performance, product availability, NPS (net promoter score) loyalty
  • Customer collaboration metrics: Customer value creation / CHEP value creation
  • Cost performance: Total transport / sales ratio, budget achievement


Authority/ Decision Making
  • Making decisions collaboratively with Operations to negotiate the best Supply Chain outcome
  • P&L cost responsibility for the Canadian Transport
  • Working closely with CHEP USA to influence the best Americas solution
  • Transportation contract management to negotiate rates and terms
  • Negotiating complex 3- or 4-way contracts with customers, transporters and CHEP
  • Identifying cost out and profit recovery initiatives and executing effectively


Key contacts
Internal:
  • Canadian Leadership Team
  • Sales, Customer Service and Retail Supply Chain teams
  • North America Logistics team
  • Global Logistics and Operations counterparts
  • IT TMS JDA
  • Legal



External:
  • Customer Logistics / Transportation peers
  • Senior executive Customer contacts
  • Transportation providers
  • 3rd Party Logistics providers
  • Industry / trade associations


Qualifications
  • Bachelor\xe2\x80\x99s degree
  • CITT, PLog
  • Desirable Qualifications: MBA


Experience
  • A skilled logistician with an extensive background in transportation and logistics, and a sound track record of cost management / efficiency improvement
  • Experience in both the tactical and strategic aspects of running a large and complex network, balancing flows, and optimizing transportation moves.
  • Proven experience developing and selling logistics solutions, engaging customers, and building Joint Business Plans and Value Creation opportunities at the senior executive level.
  • Experience negotiating challenging contracts and getting to \xe2\x80\x9cyes\xe2\x80\x9d confidently
  • Demonstrated capabilities to develop strong relationships, forge strategic partnerships and build loyalty with customers
  • \xe2\x80\x9cMaze bright\xe2\x80\x9d individual with experience in a large, complex, matrixed organizational structure
  • Experience translating global best practices and process standardization.


Skills and Knowledge
  • Intricate knowledge of Canadian market, supply chain and customers, ideally in the FMCG and / or major grocery Retail network
  • Expert understanding of sustainability, corporate social responsibility, carbon footprint indices
  • Solid customer facing skills and executive presence with a sound solution selling capability
  • Professional presentation skills, articulate, credible and collaborative in front of the customer
  • Strong Project Management, scenario modelling and data analysis skills
  • Extensive business and commercial acumen
  • Sound financial modelling and business case development
  • Highly honed listening skills to understand true customer needs and how to influence desired and innovative outcomes
  • Results driven, resilient and able to focus on the end game despite ambiguity and uncertainty. Comfortable working in a fast-paced high-pressure environment
  • Lean, Six Sigma, continuous improvement background desirable
  • Comfortable working with systems and tools \xe2\x80\x93 network optimization, ERP/SAP, TMS, Manugistics

Languages
Essential:
  • English

Desirable:
  • French


Objectif du poste
Le titulaire de ce poste, qui rel\xc3\xa8ve directement du directeur principal de la cha\xc3\xaene d\xe2\x80\x99approvisionnement, est une personne autonome et motiv\xc3\xa9e qui est responsable de faire de la logistique de la cha\xc3\xaene d\xe2\x80\x99approvisionnement un avantage concurrentiel pour CHEP en se servant de techniques de planification de classe mondiale ainsi que d\xe2\x80\x99une solide \xc3\xa9chelle de r\xc3\xa9seau pour offrir un excellent service \xc3\xa0 la client\xc3\xa8le gr\xc3\xa2ce \xc3\xa0 sa position de leader de co\xc3\xbbts sur le march\xc3\xa9. Utiliser les capacit\xc3\xa9s de notre cha\xc3\xaene d\xe2\x80\x99approvisionnement pour d\xc3\xa9velopper une position incontournable sur le march\xc3\xa9 en s\xe2\x80\x99engageant avec nos clients internes et externes afin de cr\xc3\xa9er une valeur in\xc3\xa9gal\xc3\xa9e pour nos pr\xc3\xa9cieux employ\xc3\xa9s, clients et actionnaires.
Port\xc3\xa9e
Diriger une \xc3\xa9quipe de professionnels hautement qualifi\xc3\xa9s de la cha\xc3\xaene d\xe2\x80\x99approvisionnement pour d\xc3\xa9velopper et d\xc3\xa9ployer un plan strat\xc3\xa9gique et tactique pour la cha\xc3\xaene d\xe2\x80\x99approvisionnement du budget d\xe2\x80\x99exploitation pour le Canada incluant les flux internationaux vers la r\xc3\xa9gion am\xc3\xa9ricaine. De plus, cette personne supervise l\xe2\x80\x99\xc3\xa9quipe responsable des transactions logistiques afin de s\xe2\x80\x99assurer de livrer et de ramasser l\xe2\x80\x99\xc3\xa9quipement des clients \xc3\xa0 temps, de fa\xc3\xa7on \xc3\xa9conomique et optimis\xc3\xa9e pour r\xc3\xa9duire le total des co\xc3\xbbts de la cha\xc3\xaene d\xe2\x80\x99approvisionnement. Responsable de l\xe2\x80\x99exp\xc3\xa9rience de la client\xc3\xa8le dans plus de 5,000 points de contact avec la client\xc3\xa8le comme les commandes et la livraison, le ramassage aupr\xc3\xa8s des d\xc3\xa9taillants et les exigences relatives aux interventions urgentes et des plans d\xe2\x80\x99action pour poursuivre l\xe2\x80\x99am\xc3\xa9lioration de notre excellent service. Planifie de fa\xc3\xa7on \xc3\xa0 s\xe2\x80\x99adapter \xc3\xa0 la croissance, aux changements de r\xc3\xa9seaux des clients et \xc3\xa0 l\xe2\x80\x99accessibilit\xc3\xa9 du transport dans le but de r\xc3\xa9pondre aux besoins changeants des clients et de l\xe2\x80\x99entreprise.
Dirige la collaboration en transport et l\xe2\x80\x99engagement des clients pour cr\xc3\xa9er une valeur particuli\xc3\xa8re pour les 25 clients les plus importants du secteur manufacturier et du commerce de d\xc3\xa9tail dans le but de soutenir la strat\xc3\xa9gie de \xc2\xab solutions pour le march\xc3\xa9 \xc2\xbb de Brambles.
Principales responsabilit\xc3\xa9s
  • S\xe2\x80\x99assurer que la port\xc3\xa9e du r\xc3\xa9seau et le pouvoir d\xe2\x80\x99achat de transport de CHEP Canada offrent un avantage concurrentiel pour CHEP et notre client\xc3\xa8le
  • G\xc3\xa9rer l\xe2\x80\x99activit\xc3\xa9 transactionnelle logistique g\xc3\xa9n\xc3\xa9rale, le flux, la direction et les d\xc3\xa9penses pour optimiser les flux et r\xc3\xa9duire le plus possible les co\xc3\xbbts de la cha\xc3\xaene d\xe2\x80\x99approvisionnement pour CHEP
  • Mener des initiatives strat\xc3\xa9giques locales align\xc3\xa9es avec les th\xc3\xa8mes strat\xc3\xa9giques mondiaux/de l\xe2\x80\x99Am\xc3\xa9rique du Nord offrant des r\xc3\xa9ductions de co\xc3\xbbts annuelles
  • S\xe2\x80\x99engager activement avec les clients afin de diriger, de d\xc3\xa9velopper et d\xe2\x80\x99ex\xc3\xa9cuter la proc\xc3\xa9dure de plan commercial conjoint pour la collaboration en transport dans le but d\xe2\x80\x99optimiser les flux de transport partag\xc3\xa9s, et de cr\xc3\xa9er de la valeur pour les clients et CHEP
  • Trouver des occasions d\xe2\x80\x99int\xc3\xa9gration des solutions logistiques dans la cha\xc3\xaene d\xe2\x80\x99approvisionnement de notre client\xc3\xa8le, telles que des voies vertes, des transporteurs partag\xc3\xa9s, des offres de service logistiques de GCP et de logistique inverse S\xe2\x80\x99occuper du marketing, de l\xe2\x80\x99engagement de la client\xc3\xa8le, des ventes de solution, des \xc3\xa9tudes de cas et des phases de mise en \xc5\x93uvre de ces offres
  • Appliquer les meilleures pratiques mondiales au Canada
  • Pr\xc3\xa9parer des budgets, des pr\xc3\xa9visions et s\xe2\x80\x99assurer de l\xe2\x80\x99atteinte des budgets de co\xc3\xbbts de transport avec une s\xc3\xa9rie d\xe2\x80\x99initiatives visant \xc3\xa0 simplifier et \xc3\xa0 optimiser nos co\xc3\xbbts logistiques
  • Adopter une culture de z\xc3\xa9ro accident et de pr\xc3\xa9vention proactive des incidents avec les employ\xc3\xa9s
  • Former les gens et d\xc3\xa9velopper leurs comp\xc3\xa9tences avec des t\xc3\xa2ches motivantes et des possibilit\xc3\xa9s d\xe2\x80\x99avancement de carri\xc3\xa8re

Indices de mesure
  • Gestion de l\xe2\x80\x99inventaire et placement de produits sur le r\xc3\xa9seau
  • Ponctualit\xc3\xa9 de la client\xc3\xa8le, disponibilit\xc3\xa9 des produits, TRN (taux de recommandation net) de la loyaut\xc3\xa9
  • Mesures de collaboration de la client\xc3\xa8le : cr\xc3\xa9ation de valeur pour le client $/cr\xc3\xa9ation de valeur pour CHEP $
  • Rentabilit\xc3\xa9 : Transport total $/ratio des ventes et r\xc3\xa9alisations budg\xc3\xa9taires

Autorit\xc3\xa9/prise de d\xc3\xa9cision
  • Prendre des d\xc3\xa9cisions en collaboration avec les op\xc3\xa9rations pour trouver le meilleur sc\xc3\xa9nario possible pour la cha\xc3\xaene d\xe2\x80\x99approvisionnement.
  • Responsabilit\xc3\xa9 des co\xc3\xbbts de profits et de pertes pour le transport canadien.
  • Travailler en \xc3\xa9troite collaboration avec CHEP USA pour trouver la meilleure solution possible pour les Am\xc3\xa9riques.
  • Gestion de contrats de transport pour n\xc3\xa9gocier les tarifs et les conditions.
  • N\xc3\xa9gocier des contrats complexes \xc3\xa0 3 ou \xc3\xa0 4 parties avec les clients, les transporteurs et CHEP.
  • Trouver des initiatives de r\xc3\xa9ductions des co\xc3\xbbts, de r\xc3\xa9cup\xc3\xa9rations des b\xc3\xa9n\xc3\xa9fices et d\xe2\x80\x99ex\xc3\xa9cution efficace.

Personnes-ressources
Internes:
  • \xc3\x89quipe de direction du Canada
  • \xc3\x89quipes de vente, du service \xc3\xa0 la client\xc3\xa8le et de la cha\xc3\xaene d\xe2\x80\x99approvisionnement du commerce de d\xc3\xa9tail
  • \xc3\x89quipe logistique de l\xe2\x80\x99Am\xc3\xa9rique du Nord
  • Homologues mondiaux en logistique et des op\xc3\xa9rations
  • IT TMS JDA
  • Juridique

Externes:
  • Logistique de la client\xc3\xa8le/des partenaires de transport.
  • Personne-ressource de la haute direction du client.
  • Fournisseurs de transport.
  • Fournisseurs logistiques tiers.
  • Associations de l\xe2\x80\x99industrie/commerciales.

Comp\xc3\xa9tences
Comp\xc3\xa9tences essentielles:
  • Baccalaur\xc3\xa9at
  • ICTT, P. Log

Comp\xc3\xa9tences souhaitables:
  • Ma\xc3\xaetrise en administration des affaires

Exp\xc3\xa9rience
  • Un logisticien comp\xc3\xa9tent dot\xc3\xa9 d\xe2\x80\x99une vaste exp\xc3\xa9rience en transport et en logistique, et de bons r\xc3\xa9sultats ant\xc3\xa9rieurs en gestion des co\xc3\xbbts/am\xc3\xa9lioration de l\xe2\x80\x99efficacit\xc3\xa9
  • Exp\xc3\xa9rience tactique et strat\xc3\xa9gique en gestion d\xe2\x80\x99un vaste r\xc3\xa9seau complexe, en \xc3\xa9quilibrant les flux et en optimisation des d\xc3\xa9placements du transport
  • Exp\xc3\xa9rience \xc3\xa9prouv\xc3\xa9e en d\xc3\xa9veloppement et en vente de solutions logistiques, en engagement de la client\xc3\xa8le et en cr\xc3\xa9ation de plans d\xe2\x80\x99affaires communs et en occasions de cr\xc3\xa9ation de valeur au niveau de la haute direction
  • Exp\xc3\xa9rience en n\xc3\xa9gociation de contrats difficiles et en obtenant des r\xc3\xa9ponses positives de mani\xc3\xa8re confiante
  • Capacit\xc3\xa9s d\xc3\xa9montr\xc3\xa9es pour d\xc3\xa9velopper de solides relations, cr\xc3\xa9er des partenariats strat\xc3\xa9giques et fid\xc3\xa9liser la client\xc3\xa8le
  • Personne \xc2\xab perspicace \xc2\xbb ayant de l\xe2\x80\x99exp\xc3\xa9rience avec une structure organisationnelle vaste, complexe et matricielle
  • Exp\xc3\xa9rience en mise en \xc5\x93uvre des meilleures pratiques mondiales et en normalisation des proc\xc3\xa9dures

Comp\xc3\xa9tences et connaissances
  • Connaissances approfondies du march\xc3\xa9, de la cha\xc3\xaene d\xe2\x80\x99approvisionnement et de la client\xc3\xa8le du Canada, id\xc3\xa9alement dans le r\xc3\xa9seau des plus grands fabricants de biens de consommation/les grandes \xc3\xa9piceries
  • Compr\xc3\xa9hension experte de la durabilit\xc3\xa9, de la responsabilit\xc3\xa9 sociale d\'entreprise et des indices d\xe2\x80\x99empreinte de carbone
  • Comp\xc3\xa9tences solides avec la client\xc3\xa8le et pr\xc3\xa9sence de la direction avec une capacit\xc3\xa9 de vente de solution sens\xc3\xa9e
  • Faire preuve de professionnalisme, d\xe2\x80\x99\xc3\xa9loquence, de cr\xc3\xa9dibilit\xc3\xa9 et de collaboration avec la client\xc3\xa8le
  • Solides comp\xc3\xa9tences en gestion de projet, en mod\xc3\xa9lisation de sc\xc3\xa9narios et en analyse de donn\xc3\xa9es
  • Grand sens des affaires et commercial
  • Mod\xc3\xa9lisation financi\xc3\xa8re importante et d\xc3\xa9veloppement d\xe2\x80\x99\xc3\xa9tudes de cas
  • Grande capacit\xc3\xa9 d\xe2\x80\x99\xc3\xa9coute pour comprendre les vrais besoins de la client\xc3\xa8le et savoir comment influencer les r\xc3\xa9sultats souhait\xc3\xa9s et innovateurs
  • Ax\xc3\xa9 sur les r\xc3\xa9sultats, r\xc3\xa9silient et capable de se concentrer sur l\xe2\x80\x99objectif final malgr\xc3\xa9 l\xe2\x80\x99ambigu\xc3\xaft\xc3\xa9 et l\xe2\x80\x99incertitude. \xc3\x80 l\xe2\x80\x99aise de travailler dans un environnement rapide sous pression
  • Perfectionnement professionnel souhaitable avec la m\xc3\xa9thode Lean Six Sigma
  • \xc3\x80 l\xe2\x80\x99aise de travailler avec des syst\xc3\xa8mes et des outils, optimisation du r\xc3\xa9seau, ERP/SAP, TMS, Manugistics

Langues
Essentiel:
  • Anglais

Souhaitable:
  • Fran\xc3\xa7ais


#MON

Preferred Education
Bachelors

Preferred Level of Work Experience
7 - 10 years

Remote Type
Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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Job Detail

  • Job Id
    JD2308294
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mississauga, ON, Canada
  • Education
    Not mentioned