Job Description

About Mokable

Mokable is reinventing coffee -- coffee you can eat. Originally launched in Japan through Suntory Holdings' venture program, Mokable was born from the idea of reducing coffee grind waste and maximizing the full potential of coffee. Mokable transforms whole specialty coffee beans into an ultra-fine powder and crafts it into a craveable format that looks like chocolate, melts like chocolate, yet is purely coffee. This revolutionary, ready-to-eat form preserves 100% of the bean's natural oils, acids, and aromas, delivering a bold, sustainable, and completely new coffee experience.

Following our successful North American launch, we are expanding into multiple channels including hospitality, retail, and manufacturing. To support this growth, we are seeking a Sales & Operations Manager to join our team and work directly with the CEO to drive sales, streamline operations, and help scale our business.

The Role: Sales & Operations Manager

This is a unique opportunity to join Mokable at launch stage and work closely with the CEO to build and grow the business across hospitality, retail, and manufacturing channels. You'll be the person driving sales conversations, building client relationships, and turning opportunities into partnerships. At the same time, you'll keep the wheels turning -- managing orders, coordinating logistics, and ensuring our systems support growth.

We're looking for someone who thrives on both relationship-building and operational execution. You'll negotiate pricing, track performance, manage client accounts, and bring structure to our sales pipeline. If you're entrepreneurial, organized, and excited about building a brand from the ground up -- this role is for you.

What You'll Do

Lead sales efforts across food service, hospitality, retail, and manufacturing Build and manage client relationships from prospecting through closing deals Negotiate pricing and contracts with confidence and clarity Manage order flow, forecasting, and client communications Develop sales reports, performance dashboards, and tracking tools Partner with the CEO on go-to-market strategies, product launches, and partnerships Support supply chain coordination and ensure smooth fulfillment of client orders Represent Mokable at trade shows, tastings, and industry events Establish scalable sales and operational processes as the business grows

Who You Are

Proven experience in sales, ideally in food, beverage, or consumer packaged goods Confident negotiator with strong communication and relationship-building skills Comfortable managing accounts, orders, and client communications Highly organized and detail-oriented, able to balance multiple priorities Analytical thinker with strong Excel/Google Sheets skills (reporting, sales tracking) Entrepreneurial mindset -- adaptable, proactive, and ready to wear many hats Passionate about food, beverage, hospitality, or sustainability Polished and professional in client-facing situations (comfortable presenting to premium hospitality partners)

Qualifications

Bachelor's degree in Business, Sales, Marketing, or related field (or equivalent experience) 3+ years experience in sales, account management, or operations (F&B or CPG a plus) Strong proficiency with Excel/Google Sheets and CRM/sales tools Experience building and managing pipelines, reports, or sales systems Excellent communication skills and ability to translate opportunities into deals

Compensation

Base salary starting at $80,000+ CAD, depending on experience Performance-based incentives and long-term growth opportunities Leadership-track role with potential for expanded responsibilities or equity participation as we scale

Perks

Be part of a pioneering brand combining food, sustainability, and design Work directly with the CEO on high-impact sales and growth initiatives Flexible hybrid work model with regular downtown Toronto meetups Access to tastings, events, and collaborations with leading hospitality partners Opportunity to help define a new category of coffee from the ground up

Location

Hybrid -- based in Toronto with in-person meetings (3-4x weekly) downtown

Job Type: Full-time

Pay: From $80,000.00 per year

Work Location: In person