Job Description

Director of Business Development & Community Engagement

Right At Home Halton/Niagara

1100 Walkers Line, Suite 301, Burlington, ON L7N 2G3

P. 905.634.7750 | TF. 1.877.725.5058

Job Type:

Full-time, Permanent

Location:

Right at Home Halton, Hamilton East and Niagara Regions

Pay Range

- $65,000 to $80,000

Are you the RIGHT fit?

At Right at Home Canada, we are dedicated to helping Canadians age safely and independently at home through trusted care services and innovative technology such as Sensi AI. As a growing national brand with 62 locations and a strong reputation for service excellence, we are expanding our reach across the Halton, Niagara, and Hamilton East regions.

In this role, you will work closely with senior leadership to identify high-value opportunities, build strong partnerships, and drive meaningful growth across the Halton, Niagara, and Hamilton East regions. This position is ideal for someone who is energized by building relationships, shaping regional strategies, and making a measurable difference in the lives of Canadians and their families.

Key Areas of Accountability:

Develop and implement strategic growth plans--both short and long term--to build strong client relationships, generate new business opportunities, and drive revenue in alignment with organizational goals. Lead and nurture relationships with strategic accounts to drive long-term growth and partnerships. Evaluate existing partnerships and growth efforts with an eye toward building on what works and how the account aligns with the overall business strategy. Oversee pipeline management within CRM to ensure accurate forecasting, reporting, and data integrity for growth initiatives. Identify and develop new business opportunities. Monitor emerging markets and industry trends to proactively identify growth opportunities. Help shape the company's long-term objectives and determine plans for how to meet them. Provide advice/input on product development and distribution and promotion strategies. Collaborate with regions, lines of business, and other partners to ensure strategic insights are applied to evolve capacity planning strategies. Keep Operations teams updated on changes to services offered / expectations from funders.

The RIGHT Qualifications:

Bachelor's degree in Business, Marketing, Sales or a related field (a background in Healthcare is an asset) 3-5 years of progressive business development experience with a proven record of achieving growth targets Strategic thinking and planning: ability to identify potential partnerships, evaluate their value, and develop a plan to establish and grow the partnership. Exceptional interpersonal skills with the ability to build trust, foster long-term partnerships, and collaborate effectively with internal teams and external stakeholders Communication: excellent verbal and written communication skills, ability to clearly articulate the company's value proposition Negotiation: strong negotiation skills, ability to effectively negotiate mutually beneficial agreements with partners. Networking: develop an extensive network in relevant industries, make connections and build relationships with potential partners. Market and industry knowledge: comprehensive understanding of the market and industry trends, ability to identify new partnership opportunities. Project management: the ability to manage multiple partnerships and projects concurrently, ensuring successful execution and delivery. Financial acumen: understanding of financial metrics, ability to evaluate the financial impact of partnerships and make data-driven decisions. Leadership: ability to lead cross-functional teams and effectively manage stakeholders within the company and with partners.

About Right at Home Canada:

Right at Home Canada empowers Canadians to age safely and independently, wherever they call home.

Right at Home is one of the largest providers of supportive services globally, with 700 Care Offices in 7 countries. We have been supporting Canadian families for over 13 years, growing to 62 care offices coast to coast. Yet our local, grass-roots approach ensures we live in your community and provide support as though it were our own family. We offer a full continuum of care from non-medical to medical and anything in between. Our services are backed by our three pillars: Care Planner, Care Team and Exceptional Service. We live by our mission to improve the quality of life of those we serve. We do so by ensuring we are responsive to service requests, start care in a timely manner, thoughtfully select a Care Team, collaborate on assessments, and meet the care goals and reporting requirements as needed.

As a leader in innovation, Right at Home is also at the forefront of enhancing traditional in-person care with advanced technology. We have introduced Sensi.AI, a 24/7 care co-pilot that proactively monitors for safety risks and detects early health changes before they become critical. This fusion of compassionate human care with intelligent technology sets a new industry standard, empowering clients to age safely, independently, and confidently in their own homes.

Ready to apply?

Send us your resume and a short video clip of what you think about the current homecare landscape, any potential gaps and pain points and how you would position Right at Home to a potential referral provider. Email your resume and video to:

humanresourceshn@rightathomecanada.com

Job Type: Full-time

Pay: $65,000.00-$80,000.00 per year

Benefits:

Dental care Extended health care On-site parking
Work Location: In person