Job Description

Responsible for providing strategic leadership and direction to support global medical imaging project execution, with a strong emphasis on delivering exceptional customer experience. Oversees the imaging project management team to ensure high-quality, timely, and responsive service that aligns with client expectations and evolving needs. As a key member of the medical imaging leadership team, this role drives the development and implementation of customer-centric solutions, service-oriented strategies, and operational best practices. Responsibilities include optimizing project management processes, ensuring regulatory compliance, forecasting resources and financials, and fostering team performance. Success in this role is defined by the ability to anticipate customer needs, maintain proactive communication, and build long-term, trusted partnerships that support the organization's mission and vision.
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Responsibilities

The successful candidate will be involved in a combination of the following:

Operational Planning and Oversight (40-50%)

Leads proactive operational planning by identifying future needs, risks, and opportunities, and advocating for resources and solutions that enable the success of the functional area and its stakeholders. Translates strategic direction into clear, actionable departmental plans with measurable goals, ensuring alignment with broader organizational objectives. Drives workforce planning to ensure optimal project staffing, balancing capacity with demand to meet utilization and delivery targets. Serves as the strategic voice of imaging project management in cross-functional planning efforts, ensuring seamless collaboration, resource alignment, and shared accountability for outcomes.

Department Leadership and Organizational Alignment (30-40%)

Leads with integrity, modeling behaviors that reflect the organization's values and fostering a culture of respect, inclusion, accountability, and collaboration. Champions a diverse and supportive work environment, promoting open communication, trust, and shared purpose across teams. Serves as a role model, mentor, and motivator to the imaging project management team, empowering managers and leaders through guidance in work allocation, resource planning, project oversight, training and development, employee engagement, team building, performance management, and succession planning. Represents the imaging project management function as a senior leader in client meetings, investigator sessions, and business development engagements, reinforcing a culture of excellence, partnership, and customer focus.

Project and Product Leadership (10-15%)

Provides strategic oversight and direct involvement in imaging project development, collaborating with Sponsors and functional Directors to negotiate scope, allocate resources, and ensure delivery of high-quality, compliant solutions. Oversees trial conduct and ensures information and data confidentiality are maintained throughout the project lifecycle. Supports the imaging project management team by identifying challenges, assisting in issue resolution, and ensuring all activities align with broader organizational goals and standards. Partners with the medical imaging leadership team to drive excellence in project execution and delivery. Evaluates processes to reduce organizational risk, ensure regulatory and industry compliance, and foster the company's reputation as a world-class provider of medical imaging services. Contributes to the research and design of new products, overseeing operational implementation and maintaining an emphasis on risk management throughout the product lifecycle.

Financial Strategy and Risk Management (10-15%)

Partners with medical imaging leadership to lead strategic budget planning, advocacy, and performance reporting during annual and operational review cycles, ensuring alignment with organizational goals and financial targets. Oversees the development and application of tools and methodologies to track and manage project and departmental financial metrics, proactively identifying risk and ensuring regulatory and contractual compliance. Collaborates with business development to prepare accurate, competitive budgets and proposal content for RFPs, RFIs, and SOWs, ensuring profitability and alignment with scope. Manages change order development to ensure timely cost recovery and financial alignment with project execution, maximizing revenue realization and operational efficiency.
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Qualifications

Essential:

BSc (minimum) + Clinical Research experience (7-9 years minimum) Demonstratable evidence of leadership at a division/department level, especially in full-service project leadership roles Change management experience/certification Strategic planning experience

Other:

Experience in coaching and guiding senior team members to enable project oversight experience that exceeds expectations Exceptional problem-solving skills and demonstrated experience in creative solutions Client-centric mindset, as comfortable acting as a liaison externally as leading the team internally Imaging knowledge and experience a bonus


Note: This is a remote, global role, and we may consider candidates outside of the posted locations. Our Talent Team will confirm and share details with you on an initial call if shortlisted.
+ bonus



Note that this salary range reflects the full spectrum of experience required to perform this role, and reflects the variety of experience levels associated. Typically, the top end of the range is reflective of long-tenured, highly experienced candidates that bring unique experience or skills to the role.
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