Job Description

About RockWallet

Rock Solid. Rock Confident.

RockWallet is a financial technology company made up of people who think differently about how digital assets can be managed, accessed, and used.

At RockWallet, our vision is for anyone to be able to access and thrive in the digital economy. It's our mission to help you make the most of the opportunities available by building products that empower people to navigate digital asset usage easily, securely, and with confidence. Our self-custodial, multicurrency wallet puts you in charge of your digital assets. RockWallet's app makes it quick and easy to buy, use, store, and swap top cryptocurrencies, all in one place, on your mobile. RockWallet is registered with FinCEN as a Money Service Business. Find out more here at www.rockwallet.com.

About the Role

The Director, Human Resources is a pivotal executive leadership role responsible for shaping and executing our global people strategy while cultivating a culture of high performance, inclusivity, and continuous improvement. Reporting to the Chief Operating Officer and serving as a key member of the executive management team, this individual will lead a team of HR professionals to develop, implement, and optimize policies, programs, and practices that support our distributed workforce. The Director, Human Resources, will play a crucial role in ensuring the success of our global organization by aligning talent strategies, driving employee engagement, and managing HR-related KPIs that measure organizational effectiveness and success.

This role is remote with a preference for applicants based in Canada and in the Eastern Time Zone (ET).

Key Responsibilities

Lead, mentor, and develop a team of HR professionals across all regions, fostering operational excellence and collaboration. Develop and execute a comprehensive global people strategy, ensuring alignment with overall business goals and company values. Design and oversee the implementation of HR policies, programs, and initiatives that promote a positive, inclusive, and compliant workplace culture. Develop, track, and manage HR-related Key Performance Indicators (KPIs) to measure effectiveness, employee satisfaction, retention, and organizational performance. Implement talent management processes including recruitment, onboarding, leadership development, and succession planning to strengthen the organization's capabilities. Manage and enhance performance management systems, guiding senior leaders on employee development, feedback, and performance improvement. Partner closely with the COO and executive team to align organizational structure, competencies, and talent pipelines to support business growth. Ensure compliance with global labour laws and regulations, as well as organizational policies and ethical guidelines. Oversee compensation, benefits, and employee relations frameworks that are competitive, equitable, and support retention. Leverage HR analytics to provide actionable insights that inform data-driven decisions and continuous improvement of HR processes. Champion and support employee engagement and retention programs that contribute to high morale and productivity. Supports projects and initiatives to address employee survey feedback, responsible for delivering against our action plans and driving culture change.

Qualifications

10+ years of progressive HR experience, with at least 3 years in a senior or director-level role in a globally distributed organization. Demonstrated success in leading high-performing, cross-regional HR teams and driving strategic HR initiatives. Proven experience as an HR leader in a startup or high-growth environment Deep knowledge of HR strategy, organizational design, performance management, and culture transformation. Expertise in HR analytics and the ability to develop and track relevant KPIs for continuous improvement. Strong understanding of international employment law and HR compliance in multiple jurisdictions. Excellent interpersonal, leadership, and communication skills with proven executive influence. Strategic mindset paired with proven ability to execute and deliver results in a fast-paced environment. Highly organized with the ability to manage multiple priorities in a dynamic and evolving environment. Bachelor's degree in human resources, Business Administration, or related field required.

Why Join us?

Competitive compensation and comprehensive benefits package Join a mission-driven organization making a measurable impact Be part of a team that values curiosity, creativity, and initiative Meaningful work that directly contributes to organizational success Remote work arrangements Diverse and dynamic work environment Work-life balance and support for career development

How to Apply:

Please submit your resume in our preferred file - .PDF not in .DOC.

We thank all interested applicants; however, only those under consideration will be contacted.

RockWallet, LLC is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.