Job Description

Director, Human Resources & Operations (HR&O)

Organization Background

LAMP Community Health Centre (LAMP) is a multi-service, community based charitable organization that provides a wide range of programs and services to improve a person's health. LAMP uses a co-ordinated approach to connect people to medical services and other programs that build personal resources. By providing services that improve physical, emotional, social and economic well-being, people can better control their health and environment.

LAMP is grounded in principles of health equity, and we are committed to delivering services and programs through an anti-racism, anti-oppression lens. We strive to create a healthier community by putting people first and addressing systemic barriers to care.

Job Summary

Reporting to the Executive Director, the Director, Human Resources and Operations (HR&O) will ensure the provision of high-quality human resources counsel/service and protocols to safeguard adherence to all relevant employment legislation. As a key member of the leadership team, the incumbent will contribute to the development and execution of LAMP's strategic directions in a manner that reflects LAMP's values, and is aligned with our mission and vision.

The Director, HR&O provides leadership in the design, development and provision of effective and efficient processes for all key areas of human resource management including Recruitment, Employee/Labour Relations, Compensation & Benefits, Organizational Development, Building Operations Management, and continuous quality improvement.

Primary Responsibilities

HUMAN RESOURCES

Develops and implements processes to ensure organizational compliance with all relevant employment legislation Assesses, develops and implements initiatives to assure effective human resources operations in core areas: recruitment, labour/employee relations, compensation & benefits, health & safety and staff/organizational development Ensures effective functioning of the HR&O team through supportive leadership, coaching, communication, and professional development Leads collective bargaining processes and oversees labour-management efforts to ensure effective operations and achievement of organizational objectives Provides strategic and proactive leadership, advice and guidance on labour/employee relations issues to foster a collaborative work environment and meet the evolving needs of the organization Counsels and/or coaches management on the administration, interpretation, application of related legislation, policies, procedures, including all aspects of learning and development, change management, performance management, performance improvement, discipline, and termination Organize staff and supervisory training and development; identify training needs, and develop an annual training plan for the agency Lead the development, implementation, and monitoring of LAMP's employee wellness program, adjusting as necessary Ensures ongoing monitoring, reporting, and mitigation of incidents in conjunction with the Joint Health & Safety Committee management team and relevant staff Evaluate HR and Operations key metrics and develop an action plan in response to identified areas of excellence and quality improvement

OPERATIONS

Oversees purchasing of supplies, equipment, and furnishings, and ensure maintenance of inventory. Suppors the Supervisor of Facilities and Administration to ensure the effective maintenance of LAMP buildings and offices. Responsibilities include liaising with landlords as needed, reviewing estimates, selecting contractors, ensuring timely completion of repairs and renovations, and maintaining a high standard of cleanliness across all facilities Supervise the maintenance and further development of organizational manuals and policies ensuring appropriate input, adequate communication, and training Ensure relevant accreditation standards are met. Contribute to agency preparations for accreditation reviews.

FINANCIAL

Provide accurate and timely record keeping, HR data management, and reporting of HR and Operations functions Develop the annual budget for the HR and Operations function, ensuring the necessary resources are identified for efficient and effective completion of work Monitor, manage, and report on financial status, as required, in a timely and accurate manner in accordance with financial policies and procedures Ensures that the proper monitoring and controls are in place to minimize errors, mitigate risk and negative consequences Participates in the allocation of resources for programs and services as required, and provides expertise and best advice on optimal allocation of resources

SENIOR MANAGEMENT ACCOUNTABILITIES

Acts in accordance with and reflects LAMP's mission, vision and values in all areas of work Contributes to the development of the Strategic Plan with particular focus on Human Resources Management and Operational planning Ongoing monitoring, review and achievement of relevant strategic and operational objectives Provision of strategic thinking and direction on organization-wide approaches related to management, policy, and operations Provide leadership in relation to the annual budget planning, accreditation, strategic planning and evaluation, and business management improvement Develop and maintain relationships with relevant/diverse community partners, funders and ministries

Required Qualifications

University Degree in Human Resources, Business or equivalent work experience as recognized by LAMP Minimum of five (5) years progressively senior experience in a Human Resources function; preferably in a community-based health care setting Membership in HRPA with a minimum of a CHRP designation (CHRL is preferred) Demonstrated expert knowledge of Human Resources Management, relevant legislation and labour relations Ability to deal with sensitive, confidential information and documentation with discretion and tact. Experience in property and facility management Superior interpersonal skills and excellent conflict resolution abilities necessary to work effectively across all levels of the organization's diverse workforce Excellent communication skills, both verbal and written, with the ability to clearly convey information and ideas Positive attitude and dependable with strong initiative and the ability to work both independently and in a team oriented atmosphere Demonstrated organizational and project planning abilities for multiple projects at the same time, with strong priority and time management skills Demonstrated flexibility working in a fast-paced environment, with solid assessment, trouble shooting and problem solving skills Solid coaching skills and experienced developing/delivering training programs

Compensation and Highlighted Benefits

Annualized Salary Range: $90,955.92 - $105,323.85 per year Comprehensive health and wellness coverage inclusive of extended health, drugs and dental Group life insurance and long term disability (tax-free) Defined benefit pension plan (Healthcare of

Ontario Pension Plan)

Employee Assistance Program (EAP): free confidential support 4 weeks vacation
LAMP Community Health Centre is dedicated to achieving a workforce that reflects the diversity of the community it serves and encourages applications from equity seeking groups. Requests for accommodation due to disability can be made at any stage in the recruitment pro

We thank all applicants for their interest. However, only those selected for interviews will be contacted. No phone calls please.

Job Types: Full-time, Permanent

Pay: $90,955.93-$105,323.85 per year

Benefits:

Company events Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Tuition reimbursement Vision care Wellness program
Education:

Bachelor's Degree (preferred)
Experience:

senior management: 5 years (required) working in community- based health care organization: 5 years (preferred) property and facility management: 1 year (preferred)
Licence/Certification:

CHRP (preferred)
Work Location: In person