Job Description

Get a behind-the-scenes look at this exciting opportunity by listening to Catherine Sparks, Branch Manager of Talent Management, in this exclusive podcast ( ). In the recording, Catherine provides our listeners with an overview of the work that is happening in the branch and highlights some leadership qualities that will best position the incumbent for success. To view a transcript of the conversation, visit( ).The Role:This position resides within the Employee and Legal Services Division, and as a senior leader, the incumbent is responsible for supporting the organization to become a modern municipal corporation with a special focus on competency, leadership and culture. The business model advances integration, modernization and innovation across all branches to create an aligned and employee focused system.Reporting to the Branch Manager, Talent Management, the Director and the HRSS team translates corporate and business needs into people strategies and brokers and provides services and expertise from across Employee and Legal Services. This is achieved through consultation and providing strategic support to senior leaders that enables the workforce to achieve business objectives. The Director and team are focused on delivering an exceptional client experience to ensure that senior leaders are able to lead their workforce by seamlessly accessing the right services and programs at the right time; and conversely that City objectives are met.The Director, HR Strategic Services leads a team of trusted partners, influential leaders, and service providers to help the corporation build high performing teams by providing strategic advice, bringing a corporate perspective and supporting evidence based decision making for our employee experience and workforce management.Goals and deliverables:

• Plan, organize, lead and oversee the important work of the section (approximately 15-20 professional level staff) in alignment with the overall corporate direction. This work includes leading the provision of strategic level human resource services and ensuring consistent application across all departments, senior level advising and support, organizational design, project management, implementation of corporate projects, and strategic workforce planning and development
• Ensure a seamless delivery of services to all client groups across the City. This includes ensuring a positive customer experience and collaborating with partners across the City to develop innovative solutions to emerging issues
• Employ a service mindset and identify where clients require support and advice
• Leverage influence and ensure integration across the division to enable delivery of high quality service by bringing together the best combination of options, advice, skills and experience to support the work of individual clients, the Executive Leadership Team and Council
• Provide advice directly to senior leaders and other levels of City management
• Build internal leadership capacity by enabling and educating leaders to make informed work decisions that help advance organizational goals
• Translate strategies into operational priorities and processes for client groups across the City
• Develop exceptional client relationships across the City as well as model and build internal collaboration and partnership
• Anticipate, assess and readily adapt to changing priorities and effectively respond to and resolve issues and concerns
• Leverage data and apply information tools to support the decision making process
• Anticipate business opportunities, influence policy, planning and initiatives, and foster a culture of accountability through performance measurement

Qualifications

• Knowledge, training, and/or education in Human Resources, Business, Labour/Industrial Relations, Arts or a related field
• Experience in a leadership role within a large, complex organization
• Excellent people leadership skills including performance development/management, team building and facilitation and succession planning
• Experience managing multi-disciplinary teams accountable for politically sensitive and complex work
• Experience developing and managing complex, multi-dimensional relationships
• Ability to manage escalated issues with a solution oriented focus
• Experience working with Unions, managing and resolving issues in a collaborative manner
• Equivalent combinations of education and experience will be considered

Assets:

• Masters Degree in a related field
• Accreditation, coursework and/or training in human resources, organizational development or a related field would be an asset. Additional training in public administration, project management, financial management and/or change management

What does success look like?

• Apply proven strategic planning skills with a future focus and proactive approach
• Align leadership, organizational climate and resources to support the corporation's strategic management framework
• Build a respectful workplace culture through a values-based influencer approach and work collaboratively
• Understand complex municipal subject matter and build influential relationships with, external stakeholders, other government jurisdictions, and internal departments and branches
• Communicate with strong political acumen, strategic planning, issue resolution and decision-making skills
• Present complex ideas to diverse audiences, build positive relationships and establish clear expectations
• Service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the Citys Cultural Commitments, please visit
• Demonstrate the foundational competencies, key behaviours and attributes of the Citys six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the Citys leadership competencies, please visit

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We encourage applications from courageous leaders who intentionally promote respect and inclusion on their teams. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework ( ) and the Indigenous Framework ( ).The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact .1 Permanent Full-Time positionTalent sourced through this process may be considered for similar opportunities within the City of Edmonton.Hire is dependent on Criminal Information Check satisfactory to the City of Edmonton; there may be a cost associated with this requirement.Hours of Work: 36.9 hours per week, Monday - Friday. This position may be eligible for the Hybrid Work Program.
Salary: $117,288.00 - $167,555.00 (Annually)
Talent Acquisition Consultant: JM/MZ
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City of Edmonton