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Working Arrangement
Hybrid
The opportunity & how you will create impact
Reporting to the Director, AI Strategy & Initiatives, the Director, Generative AI Program Delivery is a consultant-minded professional who can deliver on our global Generative AI priorities, obsess about customers, and is excited to drive a highly visible, strategic transformation for our business. As a key member of the Global Marketing Strategy & Transformation team, the desired candidate will lead and implement Manulife\xe2\x80\x99s multi-year Generative AI program, a major transformation program that aims to set up our organization to gain the value promised from this capability, guided by a responsible framework, with the goal of delivering significant business benefits.
The role will work with Global and Segment Gen AI Working Groups, Segment Advanced Analytics Leads, our Chief Data Scientist, and the Global Transformation Portfolio team to operationalize practical frameworks and guardrails that enable our businesses measure value, identify unique risks, anticipate questions and obstacles, and align with evolving regulatory environment, including finding opportunities to enable the organization to create business value through generative AI. This includes taking projects from initiation through final implementation, assembling a matrixed project team, including identification and securing of resources needed, assigning responsibilities, directly collaborating on project deliverables and streamlining project management activities by navigating issues and risks in an optimized way. The individual must effectively and regularly connect with key senior collaborators as well as with external partners.
To be successful in the role, the candidate must be goal-oriented, will possess confirmed experience in delivering a highly visible program that brings in emerging technology/capabilities into a global organization, and have the ability to craft reasons to motivate change as a team. This individual must also be comfortable delivering either Waterfall or Agile projects and can assess the best delivery method to apply to the program. Experience in delivering analytics/AI projects is an asset.
Responsibilities
Delivery Excellence & Program Governance
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