Company DescriptionThe University Health Network, where above all else the needs of patients come first, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of Transforming lives and communities through excellence in care, discovery and learning, the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.Union: Non-Union
Site: Princess Margaret Cancer Centre
Department: UHN Digital
Reports to: Executive Director
Work Model: Hybrid
Grade: M0:08
Hours: 37.5 per week
Salary: To commensurate with experience and consistent with UHN compensation policy
Status: Permanent Full-Time
Closing Date: June 27, 2024Position SummaryThe Director of Epic Support at UHN Digital oversees a team managing Epic Health Information System applications critical to UHN's operations. They ensure optimal performance, reliability, and user experience of Epic applications, collaborating with senior Digital leadership to develop digital software architecture standards. Reporting to the Executive Director of IT Operations, they translate and contribute to the overall digital delivery vision, maintaining strong relationships with clinical, research, and administrative stakeholders. The role involves establishing SOPs and SLAs for Epic HIS support, managing budgets, and working independently to improve Epic HIS systems within organizational constraints. Broad familiarity with Epic HIS functionalities and workflows are essential for success in this role.Duties
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