Job Description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for an energetic Director to lead the creation of our Employee Relations Center of Expertise. This role will focus on cultivating employee relations expertise at Intact. The successful candidate will be charged with crafting and executing guidelines and resources to support the HR community with health and safety in a hybrid work setting, overseeing our Respect in the Workplace Program (including coordinating annual training initiatives) and guiding the investigations process (working closely with the business units and legal).

What you'll do here :

Employee Relations:

Establish and lead a Center of Expertise dedicated to Employee Relations, ensuring alignment with the company's strategic objectives. Provide strategic direction on employee relations matters, fostering a positive and inclusive workplace. Develop comprehensive norms, guidelines, and tools for HR professionals to enhance employee engagement and organizational culture.

Health and Safety in a Hybrid World:

Working closely with the Facilities team:

+ Develop and implement health and safety guidelines that accommodate both remote and in-office work environments.
+ Ensure compliance with all relevant health and safety regulations and standards.

Respect in the Workplace Program:

Lead the Respect in the Workplace Program, promoting a culture of respect and inclusion across all levels of the organization. Oversee the Investigation Desk, ensuring timely and thorough investigations of workplace issues. Design and implement annual employee training programs focused on employee relations, health and safety, and respect in the workplace. Collaborate with the Learning and Development team to ensure training programs meet organizational needs and enhance employee skills.

Stakeholder Engagement:

Foster a collaborative environment and work closely with other HR functions, such as Legal, Business Unit HR leadership (including HRCs and HRBPs), HRMS, Talent Management, Compensation, L&D, Facilities H&S, Disability and Leave, HRDirect etc to ensure a holistic approach.

Leadership Success Factors

Demonstrates, embraces and keeps our leadership success factors top of mind in the way they behave on a day-to-day basis Embracing Leadership success factors by keeping in mind impacts on the whole HR Community

What you bring to the table :

Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum of 10 years of experience in human resources, with at least 5 years in a leadership role focused on employee relations. Strong knowledge of employment law, health and safety regulations, and best practices in employee relations. Proven experience in developing and implementing HR programs and initiatives in a hybrid work environment. Excellent interpersonal, communication, and leadership skills. Strong analytical and problem-solving abilities. Proven track record of developing and implementing strategic HR initiatives. Ability to think strategically, influence and translate strategy into actionable plans. Bilingualism (French / English) - Requirement to interact on a regular basis with colleagues across the country.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.


Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:


A financial rewards program that recognizes your success An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased An extensive flex pension and benefits package, with access to virtual healthcare Flexible work arrangements Possibility to purchase up to 5 extra days off per year An annual wellness account that promotes an active and healthy lifestyle Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities Inspiring leaders and colleagues who will lift you up and help you grow A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.