Job Description

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In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.


Reporting to the Corporate Director, Workforce Scheduling, Optimization, and Business Solutions, the Director oversees a variety of core business systems and new applications supporting the day-to-day operations and data needs of a variety of Corporate support departments, including Finance, Payroll, Scheduling, Timekeeping, People, Medical Affairs and Legal Services. This position leads all activities to plan, organize, and control the design, build, testing, sourcing/selection, implementation, administration, maintenance, support and evaluation of both core and new applications, processes and related solutions. The Director provides leadership in managing and implementing change and ensuring an environment that supports strong business systems, in alignment with Island Health's culture, values and strategic direction.


The Director provides professional and technical leadership and guidance to a team of experts in the performance of complex and varied tasks requiring independent knowledge and skills for a variety of applications and business solutions.


The Director also works closely with Island Health's Innovation, Analytics and Information department to ensure alignment of goals, support, innovations, and clear articulation of roles and responsibilities. They also work collaboratively with Directors and leadership in corporate departments to establish priorities and the strategic direction for their associated business systems and solutions.



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QUALIFICATIONS:

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Education, Training And Experience

A level of education, training and experience equivalent to a Master's Degree in a relevant healthcare, information management or business discipline plus 7 (seven) years of progressive senior management experience preferably in health care or another complex human services industry. ITIL, project and change management training and experience an asset.



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Skills And Abilities

Excellent written and oral communication skills coupled with the ability to write and edit high quality business documents (such as business cases, master project plans, risk management plans, communication plans, progress reports, and project wrap-up documentation) and to facilitate large and diverse groups and negotiate to consensus. Demonstrated ability to function effectively in a highly dynamic, team-based environment. Demonstrated ability to adapt readily to rapid and changing environment and respond with initiative. Demonstrated ability to establish and manage relationships with strategic partners and solution providers. Demonstrated ability to interact professionally with various levels of personnel, both internally and externally. Demonstrated ability to lead change and to build and support management teams. Demonstrated knowledge of pertinent health care policies, standards, codes, bylaws and regulations. Demonstrated commitment to innovation and creative spirit. Demonstrated ongoing commitment to professional development. Demonstrated knowledge of project and change management principles and methodologies.

LEADS in a Caring Environment Framework: https://www.leadscanada.net/site/framework

Job Requirements:

https://jd.viha.ca/JD4373.pdf