Job Description

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As we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date. ABOUT COVENANT HOUSE VANCOUVER Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing, homelessness. We provide support to young people age 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma; including physical, sexual and emotional abuse and neglect. Our purpose is to serve all youth, with absolute respect and unconditional love, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need. The Impact the Director, Communications can make: The Director, Communications provides strategic leadership for communications, marketing, and advocacy at Covenant House Vancouver (CHV). The Director is responsible for setting and guiding the strategy for all CHV external communications. As part of the Senior Management Team, and reporting to the CEO, you will oversee a multi-dimensional portfolio of work that supports several agency goals. As a predominantly donor-funded organization, supporting fundraising efforts is a vital part of communications, in addition to leveraging CHV as an expert on youth homelessness, increasing brand awareness and growth, and elevating CHV\'s voice in the community. This portfolio of work entails all messaging to donors, government, and partners. The Director will lead a team of communications and marketing professionals, work across the agency with diverse teams, and manage key external media relationships. How you will contribute:

• Develop and implement the overall strategy for agency communications, including the development of key messaging and ensuring alignment across channels and that messaging is in support of strategic goals
• Identify and establish content strategies to promote goals and priorities of the agency
• Frame and disseminate complex issues for donor and public consumption
• Work as a senior leader on the collaborative Philanthropy team
• Work closely with Philanthropy to support fundraising including development of the strategy and creative, and overseeing creation of content and material
• Work alongside the CEO and Chief Program Officer to support agency Communications and advocacy goals, by providing strategic messaging on issues affecting vulnerable youth
• Act as the agency spokesperson, and help train and identify other spokespeople
• Build and maintain relationships with media outlets and journalists
• Manage the crisis communications function including preparing issue analyses, key messaging and working with other internal departments
• Manage the annual Communications department budget
• Work in service to youth by ensuring communications and media activities are trauma-informed, and foster trust through open and timely communication with internal and external audiences

Compensation The starting salary range for this position is $120,000.00 - $160,000.00 / year and full benefits will apply after 3 months of employment. Why Work for us? Would you like to

• Be part of a team that makes a difference in the lives of young people in need
• Have generous Health & Dental Benefits, including generous counselling benefits, and employee assistance program, great vacation and personal leave
• Access ongoing training and development to improve both professional and personal growth
• Attend an array of exciting team bonding exercises throughout the year

Who are we looking for? Education and Experience:

• University Degree in Communications, Marketing, Public Relations or related discipline
• Ten years of experience, including in a senior Communications role
• Excellent leadership skills, and ability to build and lead a team
• Experience working in, and directly supporting the fundraising aims of, a donor-funded not-for-profit organization
• Proven ability to think strategically to communicate complex issues to support organizational goals
• Experience working in, or with, government agencies

Track record of creating/executing communications plans and/or communications campaigns to reach short- and long-term goals. Skills & Abilities:

• Commitment to Equity, Diversity, and Inclusion principles
• Ability to build relationships and collaborate with others at all levels, and across departments and functions
• Ability to pivot in a fast paced and complex environment
• Strategic thinking and ability to understand the big picture vision, and develop a strategy to achieve it
• Understanding of communication needs for diverse audiences, and how to tailor messages accordingly
• Understanding of change management principles
• Excellent understanding of and familiarity with brand building and brand management

Diversity, Equity & Inclusion Covenant House Vancouver is a secular organization that welcomes and serves young people from all backgrounds. While the international federation to which we belong was founded in the 1970s by members of the Catholic Church, we are not aligned with any specific faith traditions. CHV is committed to upholding diversity, equity, and inclusion in our workplace. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

• Persons from groups marginalized due to race, ancestry, colour, religion/spiritual beliefs, or place of origin;
• Persons with visible (physical) and/or invisible (mental) disabilities;
• Persons who identify as women;
• Persons of marginalized sexual orientations, gender identities, and gender expressions; and
• Indigenous persons.

We recognize that many of these identities intersect and that therefore, diversity, equity, and inclusion can be complex. We value the contributions that each person brings and are committed to ensuring full and equal participation for all at Covenant House Vancouver. We love what we do and try to make a difference every day. Covenant House Vancouver offers a competitive salary with a great benefits package and excellent opportunity for training and career advancement. If you are looking to join a place where we have a purpose and aim to achieve positive outcomes, please join us by applying. If our recruitment process does not work for you, let us know. Let\'s see how we can work together to get to know you and see what might be a great fit!